Elite Auto Service

Reviews, get directions and contact details for Elite Auto Service

Address: 3248 Laurel Fort Meade Rd, Laurel, MD 20724, USA

Phone: (301) 604-5004

Website

State: Maryland

City: Laurel

Zip Code: 20724

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Chris, and all the guys here are great.  Anytime i take my car or trucks anywhere i get anxiety, will the work be done right, is everything going to  get torqued to spec, will they start the lugs by hand and not with an impact, is anything going to get cross threaded... just things that go through my head.  Chris put my mind at ease and did a great job with my raptor leveled and getting the wheels mounted and balanced.  The work is done in a very timely manner and I felt like everyone took pride in their work and cared.  Would highly recommend them!  It's hard to find a shop that not only does routine service work but also works with the custom aftermarket side and these guys deliver.  trustworthy, fair pricing, and great work.  I drive all the way from virginia and will now continue to do so to have them work on my cars.

 7 years ago (20-03-2018)

Brought my car in for clutch replacement and am content with the work however the professionalism displayed is off putting. Broken oil pressure gauge upon return of vehicle and company blamed the vehicles wiring for the issue.

In response to the manager who commented. The reason I did not come back in is because I immediately was told that the issue was because of interior wiring which has nothing to do with the oil pressure sender. Upon inspection of the vehicle I found the sender had been unplugged which is next to the oil filter . I am sure your mechanic would have found this but the way I was responded to on the phone was not professional.  Instead of blaming a customer vehicle for an issue that was nonexistent before dropping it off a simple apology and offer to look at it would have sufficed. Your shop does fine work but the professional aspect needs work. When I arrived in the morning the gentleman i spoke with could not even give me a firm quote on my vehicle. Additionally I never received a call when the vehicle was completed which is odd to me. I called at 12 and was told the vehicle was almost completed but then had to come in for myself at 5 to see the car already completed. Again for anybody reading this comment this shop does good work, but for me the professionalism will prevent me from using them in the near future. Thank you to the manager for your response and best wishes to you and your company.

 7 years ago (29-01-2018)

Have been using Elite for years for both my business and personal vehicles. Always satisfied with the quality of work and fair pricing!

 7 years ago (22-02-2018)

I've been going here for years. The Elite team has never let me down. They've always delivered on time with great prices and quality work. 10/10

 8 years ago (27-12-2017)

Always honest. Always knowledgeable.

 7 years ago (22-04-2018)

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Elite Auto Service

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