Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 120 Hoosick St Ste 12C, Troy, NY 12180, USA

Phone: (518) 279-9130

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State: New York

Zip Code: 12180

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Reviews

Stopped renting from this location and recommend going to Albany location. As an executive elite rewards member and after 8 years of business rentals through enterprise, this specific location has caused me to take my business elsewhere. The location had 3 managers in the 6 month period I rented there, only one of them was accommodating for business customer needs and provided service comparable to other locations.

 7 years ago (20-11-2017)

I rent from this location quite often for business.  Each time, I reserve a certain size vehicle weeks ahead of time.  When I go to pick it up, the rental that they have ready for me is not what I reserved.  Often times it is something huge, and not practical.  For example, last week when I rented, I reserved a sedan or small SUV, and when I got there I was given a huge SUV with 3 row seating that I had to actually use a step bar to climb into.  I travel to the city for work, and parking is not fun, especially with a massive sized vehicle that is too tall for many parking garages.  This happens time and time again despite me talking to the branch over the phone while making my reservations.

 7 years ago (04-12-2017)

I was in an automobile accident and my car was in repair for two weeks. I needed a rental car for all the medical appointments I needed as a result of the accident, and I need to be able to go to work on the days that I could.  Enterprise literally picked me up and brought me to their agency located in Troy. They provide an automobile that was within my requirements but also within my budget and they handled the paper work - the entire process was flawless and easy. Their customer service was wonderful. Thank You!

 7 years ago (11-10-2017)

I needed a rental and needed it fast due to a bad car accident I called several other locations and this woman at this location Allison wouldn’t let me off the phone until proper arrangements were made (while other locations didn’t care if we were disconnected or not ) great service even tho I was put in a truck at first in which I wasn’t crazy about but they willingly switched me into a car of my liking and upgraded free of charge (shhh) overall great service compared to plenty other locations and other car rentals!! I’m a tough one when it comes to rating on google - I’m honest and say it how it is , but I  definitely give credit where it’s due . Highly Recommend this location ,particularly .

 7 years ago (01-11-2017)

My favorite car rental place ever, Mike , Joe and Shelby treat me like family, know me by name and are the friendliest folks around. Great prices and great people. Who could ask for more ?

 7 years ago (29-08-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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