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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 920 N Navy Blvd, Pensacola, FL 32507, USA
Phone: (850) 456-3070
State: Florida
Zip Code: 32507


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I rented a car from this location for 8 days. I drove from Pensacola FL to Louisville Ky. They lady and man who rented me the car where awesome and super nice. But 8 days, 8 days 1200+ miles later, I return the car. It's clean other then some dog hair... I have 4 dogs. There hair traviles with me! (As any pet owner can tell you). The guy who checked me out when I returned the car was super rude... asked me if i was aware of there no pet policy And said i was going to have to pay to have the car professionally cleaned! $100+ When I protested he rudely said "well next time vacuum it out, I can't rent that out today. It has to be cleaned now!" I have always rented a car here & after that experience, I'm here to tell you, there won't be a next time! My name is Heather Bowman... for some reason Google will not let me write reviews.
7 years ago (05-01-2018)
Things started out kinda rough. Didn't have the car I initially had chosen online. But at the end they realized what had happened and made everything alright. We appreciated the customer service and righting the wrong.
7 years ago (04-01-2018)
Very disappointed because I telephoned the day before my rental reservation pick up only to find that on Saturdays they are unable to pick you up and bring you to get your car. I would have thought that calling ahead would have given them ample time for a solution, but no! They just told me I'd be on my own. The very reason that I use Enterprise is for this service, especially when I'm in an unfamiliar city.
8 years ago (08-11-2017)
This branch is by far THE BEST in a 500 mile radius! Ben is the best employee that Enterprise has. If anyone needs anything ask for him. He will take great care of you!
8 years ago (08-10-2017)
The staff at this location is simply AWESOME! I have been traveling with my various job assignments for more than 20 years and each and every person at this location is cheerful, polite, provide stella customer service, and very helpful. They make renting vehicles a pleasure. I recommend this location for anyone needing to rent a car or van as they provide you various options and doesn't attempt to push any additional features upon you that would raise your rental rate. Keep up the outstanding work and customer service. Other's in the rental or customer service business can learn from the people on your staff.
8 years ago (28-06-2017)
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