Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 229 S E St, San Bernardino, CA 92401, USA

Phone: (909) 888-3241

Website

State: California

City: San Bernardino

Zip Code: 92401

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Enterprise Rent-A-Car 6 miles The people are awesome. Can get a bit busy sometimes but still goes smooth. Went 2 da...

Enterprise Rent-A-Car 13 miles Wonderful people working there. They take good care of their customers.

Enterprise Rent-A-Car 14 miles The store manager DARREN has zero people skills! I dropped my tissue on my way in to ...

Enterprise Rent-A-Car 15 miles Great customer service is one thing. Running an office or branch full of awesome peop...

Enterprise Rent-A-Car 16 miles The customer service at this Enterprise location is unparalleled. I was greeted by ea...

Enterprise Rent-A-Car 23 miles They girls that work here are hard working and are willing to help in anyway! All of ...

Enterprise Rent-A-Car 25 miles I have been here 2 times with car being at diamond hills auto and each time is awesom...

Enterprise Rent-A-Car 34 miles Customer oriented, convenient to use, and decently priced. I rented a compact car for...

Enterprise Rent-A-Car 39 miles Less than one star ! Returned rental at 6P Friday night (closing time for office). Di...

Enterprise Rent-A-Car 40 miles Excellent experience, the entire staff were friendly and courteous on my pick up and ...

Enterprise Rent-A-Car 41 miles This place rocks! I had arranged for a rental car through Hertz two weeks prior to my...

Enterprise Rent-A-Car 44 miles Overall the experience wasn’t too bad. We waited 15 minutes after the scheduled pick ...

Enterprise Rent-A-Car 47 miles We were given a rental car by our car insurance company and used this enterprise loca...

Enterprise Rent-A-Car 48 miles Outstanding customer service as always. Only suggestion I would make is easing up on...

Enterprise Rent-A-Car 49 miles I recently had to rent a vehicle because my truck was getting repaired. The staff at ...

Enterprise Rent-A-Car 52 miles The assistant manager Boris Valladares was very helpful. It was my 1st time renting a...

Enterprise Rent-A-Car 52 miles I have been using Enterprise for 10 years now, however this was the worst service fro...

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Reviews

By far the best experience I’ve had in 20 years of renting any vehicles here or abroad.   I am from out of state working on a couple of projects out here and have had the rental for 6 months now and I think I have forgotten to come back in on the 30 day almost every time since time is just flying by so Christian and his team always take care of me setting me up on weekly rates until I can make it back in to do the paperwork again.  Actually the last time it was all paperless and much quicker so even better.  I have always been met with outstanding customer service and they are just a great team so I would highly recommend them if you are up in the air on car rentals.  It’s a shame all other rental car companies aren’t this great and they could definitely learn a thing or two from this branch!

 8 years ago (22-01-2018)

Got a rental from them 20 minutes after leaving the pressure for 1 of the tires showed up. Next morning tire was flat called spoke with Brenda she said she would send some one to switch the car I told her i liked that one she sent someone to fix it. Excellent customer service I would recommend her and the business to anyone.

 7 years ago (15-02-2018)

Very upset with Enterprise.   

 I was told that my car rental costs would be covered by Mercury insurance up to $28 per day after I was rear ended by someone on the freeway.  

I was told verbally that even the insurance would be covered as long as I faxed something called a "declaration " page to them.   I did this and  my insurance lady also faxed them.  I overheard the conversation Enterprise had with Mercury on the phone and was satisfied I'd pay no more than a few dollars per day for the car I chose. 

 On the thirteenth day of the rental I was informed Mercury had backed out of the ENTIRE contract and were not paying anything. 

Leaving me STIFFED with a $859 approx bill.  NOW placing MY CREDIT in jeopardy .  SAD

Will resolve in small claims court with Enterprise and/ or Mercury where Enterprise assures me THEY will win because it's in writing in my contract.  The one emailed to me AFTER I'd taken delivery of the vehicle.   BE VERY CAREFUL when using ENTERPRISE for an insurance claim.  Get THINGS in writing or they'll deny it as " hearsay" afterwards. 

Hope this helps someone NOT go through what I went through.

years ago (17-01-2018)

This is a very popular place so please be patient y'all! The whole staff are very professional and courteous and give you excellent customer service and make sure everything is taken care of .  Very good experience thank you enterprise of San Bernardino!  Arrive early and wait your turn, you won't regret it!

 8 years ago (24-01-2018)

As soon as I walked in the door they greeted me.  Janae was very polite and helped me right away. Great customer service.

 8 years ago (22-01-2018)

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