Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1060 Auto Center Ct m, Carlsbad, CA 92008, USA

Phone: (760) 931-1111

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State: California

Zip Code: 92008

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Reviews

I don't usually rent from this location. I've never had a problem renting through Enterprise until I went out o this location. The woman at the front wasn't very nice and they weren't very accommodating. Their prices are way too high as well. I've found other car rental places after having this bad experience with this location that will offer you the same car for a lot less. Why should I waste my time and money at this place when I could get better customer service and better deals somewhere else...

 8 years ago (26-07-2017)

excellent experience.  The gentleman who picked me up was a retired banker and he was fantastic.  There was a problem with the assigned car at the branch and they quickly assigned another vehicle that might have been better than the original.  This branch is a credit to the Enterprise brand.

 8 years ago (18-07-2017)

Generally I've received excellent service at this location. However when I showed up when they opened at 7:30am mid-week, with my reservation for a full sized sedan made two months in advance, they had no sedans in stock and I had to wait nearly an hour to get a large SUV (which I did not reserve or want) washed and ready to rent. This delay caused me to be very rushed taking my wife to LAX airport to catch her international flight. Fortunately traffic was not unusually congested, otherwise she would have missed her flight!

Staff at the Enterprise counter was apologetic, saying they had been unusually busy, but I was told later by another employee that this was happening frequently for past several weeks as their stock of available vehicles was low (mainly SUVs and pick-ups in stock I was told) and they were waiting for more to come in.

 8 years ago (25-06-2017)

The Carlsbad Ca. Enterprise team was helpful, professional and accommodating.
Well done team Carlsbad.

I can't say the same for our drop off point, which was San Pedro Ca. 
After experiencing a smooth, easy and perfect rental pickup, we were intimidated, rebuked and quite frankly concerned for our safety due to the employees at the San Pedro drop off Enterprise location. 

I actually called Enterprise corporate for help and guidance. Of course customer service helped with the billing issue.

However as per the corporate service rep I was assured that the San Pedro area manager would reach out to me personally. He never did. 
That clearly shows that the store is led by a supervisor's example. Nothing more needs to be said, except train your people in the Carlsbad district.

 8 years ago (13-03-2017)

Great experience, quick and easy. Affordable too! Only question I would ask is: is it MANDATORY to get the basic insurance on the car? I did not think it was MANDATORY, but when checking out the car, before I left, the sales person explained that I did not have an option even though it was a one day trip and I was confident I would have been fine. Just a thought.

 8 years ago (04-05-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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