Ethan Allen

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About

I am an Interior Designer with Ethan Allen in Bellevue. I provide a one of a kind complete interior design service that is unique to fit every client.

Address: 1018 116th Ave NE, Bellevue, WA 98004, USA

Phone: (425) 641-3133

Website

[email protected]

State: Washington

City: Bellevue

Zip Code: 98004

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

I had a great experience at Ethan Allen.  Very professional and excellent communication.  I had a quality issue with one of my pieces after delivery and they immediately came out to assess it and put me on the path for replacement immediately.  I have been very happy with style, price and service.  I will be a returning customer.

 7 years ago (15-04-2018)

Working with a designer at Ethan Allen was a very pleasant experience.  She was so helpful and professional.  The loveseat arrived on time and it is beautiful!

 7 years ago (14-04-2018)

This is a terrible experience. The staff promised us the furniture will arrive our house in 3 months. During the process, no one is tracking our product and notifying us. Until the 3 months term has been reached, we know nothing about the delivery and no one tried to explain to us what happened. When we call and ask for a reason, they have tons of pretexts. And even ask us to pay for the cancellation fees and liquidated damages ourself if we want to cancel the order. After our complains, there is no efficient solution for the problem and the delivery date has even being pushed further. I actually waited 4 months to get the products. There is no any good service during the process. I won't suggest any of my friends purchase anything there.

 7 years ago (02-02-2018)

The Bellevue Store manager, Tina Beilicke, is very unreasonable. We ordered some furniture with them back in August and only the sofa + a chair (both are quick ship units) are delivered so far (as of End of Sep). We were concerning about the sofa because it is not deep enough. We went to the shop and asked for the option of returning the sofa + chair while we still could. These are quick ship unit and they told us that we could return within 30 days.  

Then we were shocked. Ethan Allen claims that normal furniture could return within 30 days, and custom ordered furniture could not return. Their so called quick ship unit are considered customized order, and therefore not eligible for return. They claim that the fabric is customized for the customer's need and therefore it is custom order. But the quick ship unit were shipped to us with a few weeks, which means the furniture was in stock by the time we placed order. Well, following her logic, everything should be customized, even the order sheet itself.

Also, we placed order in July 30, and their paper work says estimated delivery date is Oct 17. Now it is already Oct 27 and we did not hear any thing from them, in either form of email or phone call, with a new estimated delivery date. 

We paid premium for the product, we got only the lowest service quality. 
 
I am sorry but that is really an extremely bad experience.  I would not recommend purchase from them any more.

 8 years ago (26-10-2017)

The Bellevue Store manager, Tina Beilicke, is very unprofessional. She provided the incorrect price. But she blamed her staff and questioned her client was being unreasonable. Terrible experience!!!!!

 8 years ago (22-05-2017)

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