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Reviews, get directions and contact details for Lady Foot Locker

Address: 11691 W 95th St, Overland Park, KS 66214, USA
Phone: (913) 888-8548
State: Kansas
Zip Code: 66214


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Was here Friday 8/5 around 6pm. Two young ladies in the store, one did come up immediately to ask if I needed help (she wore glasses). When I found a shoe I wanted she went to the other person and asked her to find it, so I assumed she must have been the newer employee, the one she went to the more senior employee. Senior employee went in the back and came back and said it was the last shoe of that kind, but luckily it was my size. I tried it on, liked it, wanted to try them on together, so asked original helper if I could see the other shoe and she again asked the senior employee, who kept ignoring her, and never brought it. While she was helping another customer as well, the first girl went to her several times to ask for my shoe and she never helped. There were opportunities between the customer trying on shoes for her to get the other shoe. So, I just left the shoe there and left the store. It was a very bad experience, where either the senior worker did not want to help or the senior worker was not very senior herself so it was an upper management problem of leaving two employees on their own that were not very good. The worst part was that I had a $60 gift card and now I am going to have to shop on their website because I don't think I'd go to this store again.
8 years ago (06-08-2017)
Good service. Staff took the time to help me find the right pair of shoes for me.
9 years ago (29-12-2016)
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