Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 138 Alexander Ave, Lake Grove, NY 11755, USA

Phone: (631) 240-0476

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State: New York

Zip Code: 11755

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Reviews

I received an oil change and got new tires. Everything was done in a timely manner and at a great price. Such a commitment to great customer service is to be commended. I would definitely recommend this Firestone to anyone who needs auto care services in the future. I'd like to compliment the employees, for the excellent  service  they provided me today. Keep up the great work.

 9 years ago (04-11-2017)

Took my volvo for Alignment after a front drive axle shaft was replaced. It did not really need it but i made a mistake. These guys damaged my right rear support arm while pulling out the car with car support foot on the lift. 3 out of 4 tires wear out badly and fast. Went back complained but only run around and lies. Last visit of complaining august 2017 the manager says its because they dont have the right tools so they cannot adjust camber or caster which went bad only after i took my car to firestone. They are liars and would not even offer to replace tires or refund the money. Also the mechanic broke the shifter knob button pressing it in wrongly. And i saw him using long steel pole on front pulling and pushing. This is not how alignment is done. I am a mechanic since 1990's and i have always had horrible experience with two cars i ever took to them. I am taking them to court.

 9 years ago (29-10-2017)

Clean waiting area with coffee, nice friendly staff

 9 years ago (20-11-2017)

I'd rather go to PepBoys to repair my car. No satisfied with this location at all.

 9 years ago (11-09-2017)

This Firestone is the worst Firestone I've ever been to I will never be going back to this Firestone they're a bunch of liars & Crooks they promise you things and don't commit to them. If any of their managers promises you anything make sure you get them to hand write it and sign it because they do not hold their word for nothing.
 
I had a tire that got shredded from the inside manufacturer defect and the manager said no problem just bring it in and we'll replace it for free I get there and they're trying to charge me $49 saying that it's not free anymore and I also had a warranty on the tires which should have been able to give me a free tire but nope they said it's not with the year even though the damage occurred within year and told me that they have to order a tire then what's the tire finally came in now it was over a year they like to play games and make sure you listen to the Fine detail print .

I even called corporate and they said that they were going to get a manager to call me back to discover what happened here and I also have corporate on the phone while this was all happening and they said that they're sorry that they can't even help me so you know what Firestone I am done with you forever I thought you guys turned your whole thing around because I had a bad experience with Firestone back in 08 corporate made it right and then I started using them again I even opened up a credit card with you guys and now after this experience I am totally done like I said forever

 10 years ago (12-01-2017)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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