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Sears Auto Center

  1. New York
  2. Lake Grove Car Dealer

Reviews, get directions and contact details for Sears Auto Center

Sears Auto Center

Story

Welcome to your local Sears Auto Center in Lake Grove, NY. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 4 Smith Haven Mall, Lake Grove, NY 11755, USA
Phone: (631) 361-5290
State: New York
Zip Code: 11755


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Reviews
What a waste. They can’t even be bothered to get off the phone. Then all they want to do is sell you tires. I just want my damn tires mounted. Why is that hard? If I wanted to be talked down to I can go anywhere else. What a jerk. I’ve done this at a sears before and they were nice. They also would have gotten an alignment out of me too. $150 for like 30 mins of work when you are definitely not busy. Well we have business geniuses working there! No wonder why sears is closing stores. I guess these guys don’t really want their jobs anymore.
9 years ago (20-10-2017)
Rember this is a hand full of people who claim two have a bad time going two a sears have them go two a dealership and they will have issues with them too up selling them coffee that is cold etc these stores all try two make you happy and they offer fair pricing give them a chance
9 years ago (12-12-2017)
After jumping my daughter's car and getting to Sears (with a only four year Sears battery) the manager told my daughter that there were no mechanics coming in today. So she asked to have the battery tested. The manager told her that he couldn't do it because he needs a mechanic. Go elsewhere! Sears is not what it used to be. Wish I could give 0 stars.
9 years ago (28-07-2017)
A total waste of time. Don't bother with an appointment because it's first come first serve. And the mechanic has different hours than the store so you never know if you're leaving get your car worked on
9 years ago (26-08-2017)
A visit here shows why sears is going out of business. It is managers like Rick that are driving sears down. His outright lack of care for himself, sears or his customers shows! We arrived with a flat tire and asked to replace it. The shop was empty, no one in there but us, and not any cars in the shop. He tells us to leave the tire & rim there and come back in a few hours. We come back a few hours later, drop off the car and he tells us to come back in a half hour. We walk around the mall, came back 45 minutes later to find our car exactley where we left it with the spare tire still on. I walk into the store, can't find anyone. Walk into the shop, no one is there. The phones are ringing, no one answers. I try calling hoping someone was in the back, nothing keeps ringing. Another customer walks in waits a few minutes and walks away. I walk into the back and find all three employees hanging out in the "break" room. I ask why my car hasn't been fixed as they promised, their response "we haven't eaten our lunch". This was at 4:30, a half hour before they close! I first dropped the tire off at 1Pm. There was not a SINGLE other customer or another car in their shop! I ask them to just give me back my rim, i'll go somewhere else. They say they can't take the wheel off the rim. I said then you should have had the car ready when you promised me you would. He then tells the mechanic to put it on my car, i thank them. I walk away and Rick yells out "the next time you get stuck, don't come back!" . Appalled I told him to give me back my rim and damaged tire. Unbelievable! How lazy can you be? Their JOB is to keep customers happy, they had nothing else to do. Phones were ringing, they didn't bother answering them. Customers were walking into the store only to walk out. I called Pep boys, they're helping me with my tire tomorrow and for $50 less than Sears!
9 years ago (03-04-2017)
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