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Reviews, get directions and contact details for Furniture World

Furniture World
Address: 987 Ault Field Rd, Oak Harbor, WA 98277, USA
Phone: (360) 682-2431
State: Washington
Zip Code: 98277


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Had quite a few very nice selections and the staff was extremely helpful and knowledgeable. It's much nicer inside than it appears from the street and much larger.
8 years ago (29-12-2017)
Great service as always. No offense to them but this is not top shelf furniture, and the reasonable prices reflect it.
8 years ago (27-12-2017)
Great selection of furniture. Salesman was not pushy. Even got me a better price than the sale price.
8 years ago (27-11-2017)
Update again! The long end piece of the couch is a blue velvet color with grey and cream chevron pillows. He rest of our couch is grey with light grey pillows (what we ordered). The long piece came unwrapped and in packaged. How to you deliver half our couch and half someone else’s!! 😡 Update. It just gets worse and worse. 4+ weeks later than supposed to my couch finally comes. They call to say they can deliver it Saturday. We call back to say no my husbands mom is getting married that day. The person who answered the phone says he doesn’t know what we are talking about but will give Shawn the message and he will call us to schedule another day. As my mother in law is walking down the isle Shawn calls to say they are on their way and we absolutey have to be present to deliver it Are you kidding me! This is why we said no to this day!! So i have to leave the wedding. Miss the first dance,y husbands dance with his mom, the cake cutting. All of it. So i say deliver the couch and don’t set up i need to get back. The flat out drop it on the driveway 4 times. No way 2 guys should have tried to carry this couch. I have no idea if it’s broken because it’s all still in the package? So i call to say don’t charge me set up and they act like I’m nuts! SERIOULSY!! They didn’t set up!! I didn’t want it delivered today! Why i really wanted was it delivered 4 weeks ago like promised when i paid 3k for it! am very very unhappy with this company. I ordered a couch for over $3,000. I ordered it on holloween. I was told is was a 6 week order (they are trying to say they said 6-8 weeks which i promise 8 weeks was NEVER mentioned). The exact words used multiple times was ‘it will be here the second week of December’. I was told twice they would call us around 10 days prior when Stanton ships it to them to set a deliver date to us around December 14th. Well over the weekend we realized it’s suppsed to be here in 5 days and we haven’t gotten a call to schedule delivery. We talk to them and find out the material we ordered (SIX WEEKS AGO!) is back ordered and now our couch is still 3-4 weeks out (that is 10-11 weeks from ordering). Thousands spent to have our couch here by Christmas and nope not happening. They did NOT do what they should have. When they didn’t get a shipping confirmation over a week ago as they should have they needed to find out why! Now i don’t have my couch by the holiday, and they are doing absolutely nothing to make it right. I have ordered nearly 10k in furnature from them over the years. This is defiantly my final order. I will never ever order from them again. All they do is shift blame and refuse to take responsibility for anything. They called back to order me the floor model, not the color, material or anything as our order, for the same price as the new one i ordered. Please, that’s absurd.
7 years ago (07-01-2018)
Customer service provided by Adam was great. Not salesy at all, and willing to find the right furniture for the customer.
8 years ago (29-09-2017)
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