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Reviews, get directions and contact details for Greyhound Station Downtown Denver

Greyhound Station Downtown Denver

Story

Colorado station is a side platformed RTD light rail station in Denver, Colorado, United States. Operating as part of the E, F, and H Lines, the station was opened on November 17, 2006, and is operated by the Regional Transportation District. The station is located next to the Colorado Center, a large movie theater and office building complex. The station features a public art sculpture entitled Big Boots, which was created by Ries Niemi and dedicated in 2006.

Address: 1055 19th St, Denver, CO 80202, USA
Phone: (303) 293-6555
State: Colorado
City: Denver
Zip Code: 80202


Opening Hours

Monday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Tuesday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Wednesday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Thursday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Friday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Saturday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM
Sunday: 5:30 AM – 1:45 PM, 4:30 PM – 12:30 AM

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Reviews
I'm from Newark NJ this is my first time in Denver and I gotta say I have never met so many genuinely polite and caring personal of any business in all my 35 years! I witnessed the staff feed people, come from behind the desk and make sure people had their tickets, helped with bags and truly take customer service to new heights! Bravo Denver these men and women need more than praise. This was a humbling and very human experience.
7 years ago (07-01-2018)
Forget wifi. No outlets worked on my 3 day trip. No disposal bags. Door and wheel chair access would not work correctly or would shut completely, ended up delaying the schedule with late arrivals. Can't recall it being this bad. Disgusting terminals as always. Terrible leg room. People may not always want to take a flight. Why can't land travel be more pleasurable? Just do not get it. I certainly do appreciate the drivers and service operators though. May the good lord bless their souls and generously compensate them. Quality control dept or something needs to get in on the action.
7 years ago (17-01-2018)
I wish i could give them no stars. I dropped off a passenger who forgot their phone. upon realizing this I called their number to ask if they were able to get their ticket via will call, after being sent in circles on hold, i had the pleasure of speaking to some garbage human being who without hesitation said she couldn't look up any information. I asked for someone who could, and after sitting on hold for an additional 17 minutes I'm angry enough to write a review on how miserable it is if you have to talk to any of these trash people who work here. It has been 26 minutes, I'm still on hold, just trying to ask if someone was able to get their f*ing ticket. Edit, the person I dropped off was a foreign exchange student who was new to USA so I was concerned they weren't able to figure out the transit since they didn't have the ability to speak fluent English. The station, especially at night is surrounded by shady people, and drug addicts. There was no police on sight and while trying to pick up my passenger 3 days later I had a homeless man on some kind of drug screaming and throwing things around just outside the pick up zone. Thus was about 5 months ago o hope things have gotten better.
7 years ago (18-02-2018)
1 star because they get me to where I need to go and a second star because of the employees at the ticket desk. Minus 3 stars because they are consistently 2 hours late, the buses aren’t that clean, and this shady station is one of the last places on earth I would want to hang around. But if you do decide to take this service from this station, just be patient and know it’s going to be late and yelling at the employees or drivers is not going to get you there any quicker. Also, pick up some snacks before you go because there isn’t much to choose from once you’re there.
7 years ago (26-02-2018)
It pains me to waste a single star on this company but here is why. I booked a trip from Idaho Spgs, Co to Vernal, Ut. I never got to review the bus or travel conditions because the bus NEVER SHOWED UP!! I waited 4 hours, gave up and hired LYFT to return to my home in Denver. Repeated calls to any of the three numbers I managed to find were a waste of time. I still cannot talk to anyone at the Denver station since the phone is never answered. I have received no calls, emails or text messages for an explanation. They still have my money paid for the trip, I am out of a days pay from my job, out of the expense incurred with LYFT (they were great, by the way) plus the expense of securing another carrier to get to my destination that had to be postponed a week. How this company stays in business is a mystery. So far I still don't know what has happened because there is still no contact from this "company".
7 years ago (10-03-2018)
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