Groovy Automotive

Reviews, get directions and contact details for Groovy Automotive

Address: 4011 Red River St, Austin, TX 78751, USA

Phone: (512) 450-0951

Website

State: Texas

Zip Code: 78751

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

NOT SO GROOVY. I went here to replace my windshield motor ($400 replacement). 

When I went to pick up my car, the wipers were resting above my line of vision and I asked for them to be adjusted to the correct position.

After the mechanic adjusted the wipers, I noticed a small crack in the windshield that the mechanic agreed had not been their just moments ago.

The mechanic called for his manager who became belligerent and refused to accept responsibility for the crack.

Now I am sitting in my car looking out a cracked windshield and facing a $265 replacement.

 7 years ago (05-02-2018)

Bought a 4 wheels alignment from groupon, the appointment took 1 week, drove by a couple times, nobody was there,  I guess that's what you should expect when you are using a coupon.  came at 7 am, told me would be ready by 430 PM, then I needed the car sooner for some work, then they said once the coupon is redeem, there is no way I can push the appointment.  
That's ok, just to let you guys know, don't waste your money with them.

 7 years ago (27-11-2017)

I've come to this groovy lube a few times now, and every time I leave with some gripe. Today I needed a very simple repair, but was billed for a full hour of labor despite the picking my car up less than an hour after I dropped it off. I was on a time constrain so arguing the price wasnt an option. I would recommend you take your car elsewhere.

 7 years ago (29-06-2017)

Great service with honest employees! They don't try and sell you something you don't need.

 7 years ago (16-10-2017)

They act like your friend and assure you they are a low cost option. I just wanted new brake pads (went in and told them I specifically only wanted pads) and they quoted me at $750. I tried to go back that evening and get my car back but the manager on the phone told me they took my tires off and didn't put them back on before they closed up shop. So I had to wait the next day. They waited until I was about to come into the shop to call me and say I owed them $60 in diagnostics even though I had already told them the service and only wanted an estimate. i was NOT told of any fee at all. The manager at the counter told me that he "knows his employees" and basically insinuated I was lying. Do not go here, shady and untrustworthy. I'm out $60 and literally all they did was set my car up on a stand overnight to air without wheels. Dont even bother trying to voice your concerns to the manager, he will talk over you and cut you off the moment you say something that upsets him. He's also under the impression his store has nothing below a 5 star review, so cheers, man, I hope you're reading this.

 8 years ago (12-04-2017)

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