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Reviews, get directions and contact details for Gundlach Heating, Cooling, Plumbing & Electrical

About

Gundlach is known for its high quality in plumbing, heating, air conditioning and indoor air quality sales and service.By providing fast dependable service to our customers, Gundlach has been making friends in Richmond since 1929.

Address: 2707 Ellis Ln, Richmond, VA 23294, USA
Phone: (804) 288-1951
moc.ochcaldnug@noitpecer
State: Virginia
City: Richmond
Zip Code: 23294


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I have a new heating, air, plumbing, and electrical contract with Gundlach for my newly purchased historic home. While temperatures continued to plummet this winter, (2017-2018) Gundlach made every effort to check out my pipes and thermostats without hesitation during those busy below freezing days. My scheduled maintenance was thorough, Gary and Zach were more than courteous, they were informative, happy to answer questions, and were able to date, clean, and set my units to optimum capacity until the next spring cleaning maintenance schedule. I'm very pleased and have a bit more peace of mind knowing they didn't hit me with any unnecessary costs. Gary answered my questions regarding the system and is available at any time if you forget to ask later on. I just want to thank him for being honest, considerate, available, and knowledgeable.
7 years ago (30-01-2018)
Jim was great. He let me know exactly when he would be there and showed me what was wrong. Very efficient and personable guy. Gary came out and did a follow up. He was more than helpful as we were able to address some other concerns on plumbing, pipe routes, construction... I would recommend this company to anyone.
7 years ago (19-01-2018)
I can only rate on their immediate response... Woke up at 3am with no heat!!! after calling 2 others places and waiting 3hrs, with no response, I called Gundlach. Their on call technician called me within 40 min. He shared the emergency service fee and approx time he could get here, (around 7am) and let me know that the office opens at 8 if I wanted to wait, and save over $100. Thanks, will definitely being using their services today!
7 years ago (03-01-2018)
Today, Robert came out to service my HVAC system. This technician is very knowledgeable and took care of my every need. Thank you for hiring such an exceptional individual. I am totally blind, and Robert talked me through every step and process he needed to do to bring my HVAC back to full performance. I cannot say enough about how well Gundlach took care of my needs. I know that I can trust what they’re doing and why. Gundlach is simply amazing and trustworthy. Robert put me at ease and I would use Gundlach again. Robert had noticed that I had lost something outside of my back door and told me about it. He also noticed that the gas pressure was low and took care of this. Thank you once again for great service.
7 years ago (15-02-2018)
I called them due to an emergency I was having. Dispatch first sent out the wrong technician. We called dispatch back and were told that someone would be out later in the evening. Another person from the company called and he was very short, rude and disrespectful. He then hung up the phone on us and never called back. We called dispatch for a third time and just asked to have someone come the following day. We were told we were on the schedule at that point. After waiting several hours the next day, the company called and said they would rather not help us. No explanation was given. I called another company, Carroll Heating and Plumbing, and they fixed the issue within a matter of hours. I am not sure how this company does business by sending out wrong technicians, being rude, hanging up the phone on people and then refusing to do work that was already scheduled to be done.
8 years ago (29-12-2017)
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