Hammacher Schlemmer

Reviews, get directions and contact details for Hammacher Schlemmer

Address: 147 E 57th St, New York, NY 10022, USA

Phone: (212) 421-9001

Website

State: New York

City: New York

Zip Code: 10022

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Worse place to order anything. First I placed an order for a Christmas Train Set the page on their website doesn’t give specifics instead tells the customer there are 30 pieces like who’s to know how big or small that is. Could be small pieces or could be big pieces. When I received the item didn’t fit under Christmas Tree as it was WAY too big! I returned it immediately and when they received it in their warehouse on Nov. 28, 2017 they didn’t get back to me till mid December every time it was an excuse that they’re backed order dealing with returns etc and that until they receive the item in their warehouse that can’t issue me a refund. Which is a crock because they had it in their warehouse for quite sometime even after I have them numerous times the order number/tracking number. I spent returning their item $47.00 UPS while they ONLY issued me back for shipping and handling $14.95. You do the math. Mind you I spent $78.28 for that nonsense plus the $47.00 on top of that! Don’t get fooled by them, their items are WAY too expensive and one can find items much cheaper on amazon or elsewhere! Honestly, they’re a bunch of crooks. I tell anyone don’t buy from them. I would never recommend a customer purchase from them, if you do beware.

 8 years ago (12-01-2018)

This store is amazing and has so many neat items to choose. Staff is great and helpful. You can go inside the store and associates do not bother you, they let you browse through and play with the items  Store

 8 years ago (24-01-2018)

It's hard not to love an old school New York-bred business. Great service if you know what you want. Consider buying your Roomba products here because they're never discounted anywhere and you can't beat a 100% unconditional guarantee.

 7 years ago (18-02-2018)

The worst customer experience ever.  A Christmas present ordered that a week before the big day they tell me won't be delivered now until New Year because of stock shortages (why did you sell it in the 1st place and then take 2 weeks to realise you didn't have enough).  I then called and the most obnoxious and rude rep on the phone said 'what do you want me to do about it' in the way that you know they're not going to do anything about it, and of course didn't.  Then an email to their service team saying how disappointed I was with the whole experience that got no response.  I chased after 6 weeks to finally hear back from someone who said 'well we can't change the past', thanks, very helpful.  Avoid this company at all costs!!!!!

 7 years ago (14-02-2018)

10.21.17 - Probably my fourth or fifth time in the store and today was the first after the major renovation. I came to return an electric blanket for a family member and they were able to verify the purchase and take it back without a hitch.

It's a fun store to visit, but it's a pricey store. Well worth a visit.

 8 years ago (21-10-2017)

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Hammacher Schlemmer

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