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Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 5985 Sky Pond Dr Suite B-100, Loveland, CO 80538, USA
Phone: (970) 461-3774
State: Colorado
City: Loveland
Zip Code: 80538


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I had a great experience at Helzberg Diamonds at Centerra! Skyler and Holly were amazing to work with and made sure my ring was just right. My ring is beautiful and I am very impressed with the attention to detail and commitment to customer service. I rarely write reviews but this store was so amazing that I felt it was appropriate to give them credit. Highly recommended!!!
8 years ago (27-12-2017)
I've been a customer for over eight years and had nothing but great experiences. That is until recently. I have been insulted while bring ing in a black case with jewelry to be cleaned. The man commanded me to stop and asked if I had a gun. Then I had a layaway cancelled and they held the refunded money for nearly 2 months dye to "miscommunications" I am saddened as I used to love going to Helzberg. I would not recommend until their customer service is better. Long waits, incompetent staff, unfriendly phone service, and zero desire to be of assistance
8 years ago (19-09-2017)
Staff is friendly and not pushy. They are willing to take the time to answer questions and offer opinions.
8 years ago (29-03-2017)
This place has some of THE WORST customer service I have ever experienced. It's like they don't perk up until they know you're going to spend money and even at that point, it's hit or miss!! As soon as you walk in it's like they are sizing you up. These people need a wake up call!!
9 years ago (30-12-2016)
I've been in quite a few times, they were amazing, the store in Arizona messed up when they sold me my ring but Skylar fixed eveything. She is a great lady to with work, always has the customer in mind! We've bought two more rings since then! I'd recommend this store to all my friends and family!
9 years ago (20-04-2016)
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