Kay Jewelers Outlet

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Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Lakewood today.

Address: 14500 W Colfax Ave #250, Lakewood, CO 80401, USA

Phone: (303) 384-1108

State: Colorado

City: Lakewood

Zip Code: 80401

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Reviews

I've been in Kay a few times. I haven't had great customer service in person and just experienced it over the phone. I purchased a ring online which was delivered Friday, I have been calling all day to let them know I wouldn't be in until tomorrow to pick it up. Which I thought that's the nice thing to do but I guess not. Maria answered with a snotty attitude right off the bat. When I told her why I was calling she answered me with a snooty voice like I was 10 and she needed to go down to my level. Before I could even say thank you she hung up on me. So over the horrible customer service  at this location!

 8 years ago (13-03-2017)

I don't rate as a rule but this store, and the staff who run it are top notch.  I would recomend them to anyone I know.  I have never had a bad experience, thank you to Kay @ the Mills for making it perfect!  You are ture professionals in your field.

 9 years ago (22-01-2017)

This place is too much.... Long story short, I've gotten my watches re linked here prior. I buy my buddy a Nixon watch from zumiez in the mall and they couldn't re size it their since they didn't have the tool but they would give me my money if I brought a receipt from a jewler that did it. I've done this a few times with the same zumiez and the same Kay jewlers. I go in a ask if they can do that for me. The lovey lady says yeah that it's $10 or so and I'm fine with that, zumiez will give me that money back with the receipt. But she goes on a rant how it's already really small and it's supposed to have more links which it did in the bag. Then she ask what type of watch and I tell her a Nixon and she ask how much it cost and it still had the tag on it ($200) Then she goes and tells me that they can't do it cause the watch has a matte finish coat and they didn't want to scratch it, since they couldn't warranty the watch but this watch was simply pushing out the pins and taking the links out. I went in 15mins before closing so I understand if she doesn't want to deal with customers but she tells me to go down the mall to another jeweler that they can do it and shouldn't be a problem or whatever. OK whatever. I change the subject and ask about their Movados since I was looking at buying one, all of a sudden I'm her favorite person in the store. She grabs another rep and I tell them I'm just looking I did buy a Movado actually Two of them but not from this place. Thanks Kay for the great customer service you provided

 9 years ago (05-01-2017)

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Kay Jewelers Outlet

Reviews, get directions and contact details for Kay Jewelers Outlet

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