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Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 2174 E Williams Field Rd Suite 110, Gilbert, AZ 85296, USA
Phone: (480) 821-2256
State: Arizona
City: Gilbert
Zip Code: 85296


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I highly recommend this Helzberg Diamonds location! The jewelry selection here is extensive, and their customer service is stellar. Mary and Tiffany were amazing and helped me find the perfect engagement ring and wedding band for my fiancée. Also, they bent over backwards to make sure the rings were sized correctly and that we were both completely satisfied with the rings. If I have any future jewelry purchases, this Helzberg Diamonds location will be at the top of my list :)
8 years ago (15-04-2017)
Tiffany, the assistant manager, has made us a lifetime customer!! We now have bought my fiancé's wedding ring and insert there. I will be buying a bracelet for our wedding day and my fiancé is getting myself a watch. Nothing but outstanding customer from her! Again, we will be buying things from here forever!
8 years ago (04-03-2017)
I will only shop here for all of my jewelry
8 years ago (20-06-2017)
Absolutely no follow up. They don't follow up on their orders at all. I have bought a few items there in the last year and they never remember to place the order or call you when it shows up. Recently we purchased my wedding band and had repairs done on my fiancés engagement ring. I had my fiancés engagement ring stone tightened and rhodium finish repaired. They never called me when they came in and we repeatedly called to check the status and they could not find our rings or order. I am really disappointed by their failure to follow up. Our sales rep doesn't ever remember anything, Can't spell my name (despite me repeatedly repeating it to her), can't use the computer system to look up an order, etc. Look elsewhere to save yourself unnecessary grief and stress.
9 years ago (13-05-2016)
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