Hertz Car Sales Schaumburg

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Address: 855 W Golf Rd, Schaumburg, IL 60194, USA

Phone: (888) 990-2008

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State: Illinois

Zip Code: 60194

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Reviews

Excellent service, good prices! Stephanie's amazing--we really enjoyed working with her to find a car that's right for us. Highly recommended! 

 8 years ago (25-08-2017)

Tomas Lozano and his support team were excellent while I was there. Tomas was extremely friendly and helpful while I tested and signed all papers. He called me a few days later to ensure everything was working well and I told him about two minor issues, for which he granted assistance and his team repaired them the next day. Overall, I recommend the patience from Tomas and his team.

 8 years ago (06-07-2017)

LEMONS FOR SALE! Spread the word. Don't purchase from here! They advertise protection,but it's extremely limited. Someone shouldn't have to purchase premium coverage to feel secure in making a car purchase. How about HERTZ sell quality cars? I haven't had the car two months and I'm already having issues!!? Aaron,and the rest of the crooked crew are extra nice when you're purchasing. However,once you drive off the lot your S.O.L. Aaron basically told me this in so many words. For the price of the car and the warranty you can buy NEW. Save yourself the headache and frustration.

 8 years ago (05-08-2017)

No pressure, friendly, and professional experience. Stephanie was helpful and knowledgeable and let me take a couple of test drives. No pressure to upsell into a more expensive car, but seemed happy to show me other cars if I still wasn't sure. Purchase process was quick and easy -- no haggling required. 

 8 years ago (27-06-2017)

I bought my car on Friday July 28th. I took the car home that day with the expectation that the tail light casing and the leather imperfection would be fixed on Aug 2. I was told to come in Wednesday morning. So I took Wednesday morning off work. When I called later, they then informed me that Vince, the store manager, had misspoke, and the leather specialist does not come in until between 12-1. I was told to come in at 12:30. When I came in Vince had forgotten to order the tail light casing, and promised that he would do so. The leather specialist was 90 minutes late, and no one informed me of how long I would be waiting, or why. I then took my car for a wheel alignment, as Vince told me to do. He neglected to tell me that I would have to LEAVE MY CAR FOR 4 HOURS. So I had to pay for a cab. I called back on 8/7 later after hearing nothing in regards to the tail light casing. ( I was supposed to receive a call either Aug. 2 or 4). Neither Vince or Stephanie had ordered the part. AGAIN. I lost a day of pay, the money for a cab fare, and roughly 3 hours of my time due to pure incompetence.

 8 years ago (08-08-2017)

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Reviews, get directions and contact details for Hertz Car Sales Schaumburg

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