Hertz

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Address: 3400 University Blvd SE, Albuquerque, NM 87106, USA

Phone: (505) 842-4235

Website

State: New Mexico

Zip Code: 87106

Opening Hours

Monday: 5:00 AM – 1:00 AM
Tuesday: 5:00 AM – 1:00 AM
Wednesday: 5:00 AM – 1:00 AM
Thursday: 5:00 AM – 1:00 AM
Friday: 5:00 AM – 1:00 AM
Saturday: 5:00 AM – 1:00 AM
Sunday: 5:00 AM – 1:00 AM

Update Info

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Reviews

Janice was fantastic and provided a smooth experience selecting a car. She was even nice enough to assist me with a bag to the car (since the rental building did not offer carts). She also provided me with great recommendations for Albuquerque and my time I'd be spending here.

 8 years ago (13-11-2017)

Did you know that it's still possible to get a car in 2017 that lacks cruise control?  I found this out the hard way by renting through Hertz.  I also got a flat tire which Hertz Roadside Assistance said they'd pay to fix; however, the Hertz representative on the phone made a big hassle over paying for a $13 fix.  At least the staff at the ABQ Sunport rental facility was friendly, professional & helpful.

 8 years ago (16-11-2017)

Located a shuttle bus ride away from the airport. It's on the right side of the car rental center which also houses other car rental agencies.
Can't miss the big Hertz sign inside through the windows.
Walk right straight to the Hertz lot and choose your car based on your group assignment. Not much selection of autos though lots of Hyundais. Rented a base Nissan Altima 2018, relatively new with less than 1960 miles which was nice.
Traffic was ok when returning the car.
Service was good.

      
      
      
 8 years ago (02-12-2017)

not a single helpful representative. Called once and they redirected me to a scam phone number that spoke nothing more than random ads for over 20 minutes. Wanted to add one more day to our reservation (pick up a day ahead). Nobody wanted to help. I tried calling Priceline, they directed he there again. Called to talk to this rude lady who was shouting at me for asking something for the second time which I did not hear clearly the first time. I was being as polite as I could. It seemed that all they wanted to do was to hang up the phone as quickly as possible. VERY BAD EXPERIENCE. FEEL HUMILIATED

 8 years ago (18-07-2017)

I arrived at the airport terminal at 11:15 AM - no checked luggage. From that time and taking the connecting bus, going through the absurdly long line at Hertz counter, limited number and inept staff, I managed to get my car at 2:20 PM!!! The car was a piece of junk, it had damages all over, it was dirty and stinking. When put to the road, it was pulling to the right side and engine making an unbearable rattling noise. This is not the standard that I am used to enjoy when using your services.

 8 years ago (19-10-2017)

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