Hertz

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Address: 18456 Colima Rd, Rowland Heights, CA 91748, USA

Phone: (626) 964-8646

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State: California

Zip Code: 91748

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Reviews

Very good serves by Jason!
He is really nice person and help us very much!

 8 years ago (15-08-2017)

The service is very confusing, if not frustrating. 

 8 years ago (21-07-2017)

hours with no customer service, employees are garbage

years ago (18-08-2017)

Didn't have cars available,  had to wait almost an hr.  It was pointless to make reservation

 8 years ago (11-06-2017)

I feel like they straight up lied to me so they could get paid 2 times for a full sized car. 1. The insurance company told me that I would be given a full size car because my car is considered full size. 2. Rep was trying to ask coworker low key "should I do it?" shows me a full sized car, then changes his mind suddenly and says that car is not available. 3. Goes back to the computer does his magic and then proceeds to show me a compact car. 4. I pointed out that there was another full sized car in the lot but guess what? You got it. Also "not available". 
Since the insurance from the party at fault was paying for my rental, I'm assuming Hertz wanted to take the money, give me a compact car, then turn around and rent the full size cars (for full size price of course) to other people. Seems shady.

 9 years ago (16-06-2016)

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