Hertz

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Address: 1 George St, New Haven, CT 06510, USA

Phone: (203) 777-6861

Website

State: Connecticut

Zip Code: 06510

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Reviews

I had a reservation set for about a month early... when I arrived they said I couldn't use my debit card.... which the website actually said was an option & the staff was rude and not accommodating. I usually stick with enterprise but hertz seemed to have better prices, until you go to pick up your rental 😂

 9 years ago (19-08-2017)

I am a Gold customer and I guess there is only so much you can do in a local branch, but when I arrived for a one week pickup I had to wait for the car (about ten minutes and I was on time not early) which does not match up with typical gold.  Car was fine but upon return they insisted a reclean/vacuum because we had a dog.  I appreciate the heads-up (I wasn;t paying $150 for a custom cleaning) but dog in car is allowed (I checked) and it seemed my going to local car wash to use free vacuum was not a big step up from what they should be able to do onsite.

 9 years ago (20-06-2017)

Great service,
not a great car selection, but looking at the bright side of things, more chance of an upgrade;)

 9 years ago (21-03-2017)

Not the best service, but close and convenient walking distance from the train station.

 9 years ago (01-06-2017)

The most basics of car rental offices that's walking distance from the train station.

 9 years ago (09-08-2017)

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