Hertz

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Address: 290 Bridge St, Dedham, MA 02026, USA

Phone: (781) 320-0157

Website

State: Massachusetts

City: Dedham

Zip Code: 02026

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

I was assigned Hertz as a loaner car service while my car was being fixed.  The agents at the Dedham, MA location (Jordan, etc.) made plans to drop off at my home.  They NEVER made the agreed upon times, and then delivered a filthy car, which smelled of marijuana and had a tire with a slow leak.  When I tried to swap it for another car, they kept making excuses for why any higher end cars were not available.  The contract even lists the nicer car they never delivered!  They don't answer their phones, and close before they are supposed to.  Roadside Assistance is an absolute joke and non-existent!  AVOID AT ALL COSTS!

 7 years ago (03-03-2018)

One of the rental guys was a little bossy towards the other employees, but my rental was nice and it was a great price.  They came through while I was in a bind.  No complaints really....

 7 years ago (04-02-2018)

Car was great and the staff was very accommodating, but I was charged for tolls even though I used my easy pass transponder.

 7 years ago (28-02-2018)

I am a GOLD member and had scheduled to pick up a car at 9:30 AM today.  I had to wait 1 hour before a representative could see me.  Once i saw the rep and had been given the keys to the car, they realized that there was no gas in the tank.  I had to wait another 15 minutes for them to gas up the vehicle.  Every time I go to this location, there are different representatives.  They cannot keep employees.  Very dissatisfied with the service.  I never write reviews but thought this warranted a post.  I like Hertz but will not go back to this location...

 8 years ago (07-08-2017)

Got a car from here they gave me a Cadillac which was okay . The guy who dropped it off was pretty nice it was actually pretty much like a brand new Cadillac and it had all the special gadgets which was great until half of the week that I had the car the car started making noises was planning on returning the car that Friday but the auto body shop called me and told me my car was ready but thank God so I was able to return the car but I left my transponder AKA speed pass  in the car on the roof of the car I  let them know that I left it some guy he said that he would save it for me so that I can  pick it up now they're unable to find it.... I am really upset now I'm without it and God forbid if I have to jump on the highway. Don't have any plans on renting from them again.

 8 years ago (06-05-2017)

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