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Reviews, get directions and contact details for hhgregg

hhgregg

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hhgregg Philadelphia offers a comprehensive selection of TVs, computers, appliances & home furnishings. We are an electronics & appliance store in Philadelphia, PA.

Address: 9733 Roosevelt Blvd, Philadelphia, PA 19114, USA
Phone: (215) 618-3001
State: Pennsylvania
City: Philadelphia
Zip Code: 19114


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Reviews
The salesperson was very pushy. He wasn't very helpful I had my heart set on what I wanted. He kept trying to make me look at more expensive televisions. He then found a store that had it and he told me the only way they would hold it is if I buy it from him mind you they work on commission. I go to the other just to find out all I had to do was call and they would of held it, I don't like being lied to I would never go there again. I love the one on 309 though
8 years ago (28-02-2017)
Worst service I have ever experienced. I purchased a product from this store on June 10, 2016. After testing the product we determined that it did not offer the results we wanted. We attempted to contact the store about returning the product on August 2, 2016. They were not at all willing to help and informed us that it was past the 30 days in which we could return the product. Although, we had a receipt they were not willing to help us. Finally, after speaking to a manager they were willing to accept the return. We took the product to the store with the receipt and the manager informed us that they could not refund the money to our bank card in which we had made the purchase. After sitting there and watching the manager text on her phone for 10 minutes we decided to not push the issue and just get it put on a gift card because the manager informed us that we could order the product we wanted online. We sat in the store and ordered the product to ensure we indeed could get it before we went any further. After ordering the product online we were contacted on August 12, 2016 and informed the product was discontinued and there was no way they could complete our order. They did not try to accommodate us for the inconvenience we had experienced. They told us the order had been cancelled and that they would have to send us a gift card for the amount on our order. So basically now I have a gift card to a store that I never want to shop in again. I may be just one person but looking online I'm not sure how they are still open with the ranking they have on the BBB. If you like your money and want to ensure you get the support you deserve then I highly recommend going to some other store.
9 years ago (12-08-2016)
I'm pretty sure there permanently closed but it doesn't say it on Google.
8 years ago (23-04-2017)
They hawk you in here. I understand you work on commission but damn. I went in for a stove and the guy tried selling me a fridge at one point. When I asked for time to talk over prices with my wife the guy was lingering the whole time. I could clearly see him everywhere i walked in the store.
9 years ago (04-01-2017)
Maybe it's just this store. They are quick to make a sale but after that they do not want to seem to help you if you have a problem. Just letting people know don't go to this store.
9 years ago (29-11-2016)
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