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Hidden Treasures Inc

  1. Texas
  2. Friendswood Furniture Store

Reviews, get directions and contact details for Hidden Treasures Inc

Address: 925 E NASA Pkwy, Houston, TX 77058, USA
Phone: (281) 990-0404
State: Texas
Zip Code: 77058


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 1:00 – 5:00 PM

Update Info

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Reviews
I wouldn't have even given one star if it were an option. That is how I feel at this very moment anyway. I want to be as fair as I can. I realize their store is their livelihood but it kind of hurts when they don't care about what might be fair for you. My personal experience as of today is that they take a very one sided view at Hidden Treasures. Prior to today I had always had a good experience at this store. Been a customer for years whether they remember me or not. Unfortunately today for the very first time I had an issue that I dared to ask if they would work with me on but they shut me down real quick with a "sorry all sales are final" line. The item never left the store but because the register door closed their answer was an unapologetic no. The item was a storage closet. I liked it and I paid for it but when two sales clerks at the store and myself couldn't budge it I raised an eyebrow. It was as heavy as a gun safe. Then, about the time I noticed the weight issue the clerk had a problem opening the left cabinet door. I raised the other eyebrow but I kept saying to myself, you made the purchase. You are stuck with a piece of furniture that takes several men to move and the left door may not work. On top of this, my husband (whom I had to call to help with my predicament) was stuck in stand still traffic on I-45 due to an accident. I just had a heavy feeling about the whole thing. So, I decided maybe I would just go talk to the sales clerk to see if I could cancel the purchase. He said if I couldn't get it today I could come back later but their policy is "all sales are final". I wasn't even an hour into the purchase and again, the piece never left their building but the answer was a flat no. And, I have to laugh because as I wrap up this review I hear my husband's frustration trying to figure out if he can fix the door. So- good people, I leave you with this advice. If you still choose to shop at this store- just remember they will greet you with a smile until the cash register door closes. I just don't feel good about shopping at a place with this mentality. They only care about a sale. Not you!
8 years ago (02-09-2017)
Excellent service for a new seller this weekend. I brought stuff in relatively unprepared, and staff and owner Joni were gracious and welcoming, and genuinely interested and helpful regarding the items I wanted to sell. Looking forward to their help in downsizing!
8 years ago (25-11-2017)
Hidden Treasures is an Awesome place to buy and sell your items. Customers know what their "Special of the Day" is right as they walk in the door. There are employees that will answer all your questions and help you shop, if you request the help. They even have a layaway plan if you cannot take or pay in full for your items that day. I cannot imagine someone complaining because a sales clerk didn't personally greet them when they walked in and followed them around while they shopped. It is the perfect place to shop at your pace and ask if they have that special item you might want. My advice is if you see something you like, you should buy it because it may be gone when you return. The staff has always been nice to me and many others that I recommend to shop there. I have bought and sold many unique items over the years with great satisfaction at the NASA location.
8 years ago (12-03-2017)
The items are fair ... some are very nice some items but the employees are not welcoming they seem to only see white people when they walk in. Sorry hidden treasures you won’t get my money.
8 years ago (05-10-2017)
The service was horrible mainly because there wasn't any service. I walked in and everybody looked at me like I was crazy and refused to speak or great me and my son and continued too walk around talking amongst each other like we were invisible. Would never step foot in this place again
8 years ago (07-03-2017)
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