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Reviews, get directions and contact details for Hillside Hotel

Address: 140-17 Queens Blvd, Jamaica, NY 11435, USA
Phone: (718) 473-9140
State: New York
Zip Code: 11435


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Incredibly dishonest and unprofessional. I had left my phone by accident before catching a flight. With location on, I told them I left it. The person I talked to said he was the manager and would take it to Fed Ex that day by 5pm in exchange for compensation for his time and cost of shipping. I was so grateful. Instead of doing what he promised, HE TOOK IT HOME and it stayed there for two days. Luckily I still had it's location tracked and called when I realized this. The same "manager" said it would be returned to the hotel by 3pm and now I would have to pay for express shipping. By 5pm it hadn't moved and again I called. This time, the REAL manager picked up and told us to have Fed Ex pick it up but they wouldn't do more than put it in an envelope for me. I begged them to at least insulate the envelope to protect the phone from shock or weight. Sure enough, it arrived merely in an envelope with no padding. Why was I treated with such disrespect and my property handled with disregard? After an employee lied and possibly intended to steal, would you as a customer want to do business with them?
7 years ago (17-01-2018)
New hotel, everything is really nice and the heaters worked great during the bomb cyclone.
7 years ago (08-01-2018)
Great Place to Stay. Google Misinforms . Click Website For actual Details On hotel. NO FREE BRKFST / MINIFRIDGE. HOWEVER EXCELLENT RATE FOR THE QUALITY
7 years ago (13-11-2017)
Great spot to reload before your next trip st JFK.Has an excellent deli close by that has Everythibg you need.Room was comfortable and staff was friendly.Good value for the price.
7 years ago (10-11-2017)
Good clean hotel. Only problem it's a freezing cold winter and the hot water in the shower is not as hot
7 years ago (01-01-2018)
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