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Reviews, get directions and contact details for Hilton Garden Inn Indianapolis Northeast/Fishers

Hilton Garden Inn Indianapolis Northeast/Fishers
Address: 9785 N by NE Blvd, Fishers, IN 46037, USA
Phone: (317) 577-5900
State: Indiana
City: Fishers
Zip Code: 46037


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Room was very spacious. Loved the bed and being able to adjust the firmness of both sides. Whirlpool in the bathroom was not as big as the pictures make it appear to be but still very nice. I bought the breakfast package and was so glad I did. Love the made to order food and the workers were extremely polite and helpful. Will definitely be coming back
7 years ago (29-01-2018)
I'm angry enough to offer only 1 star, but it wouldn't be fair, because the hotel and the staff with whom I deal were are pretty decent. I registered online a couple of weeks in advance and provide, in the comments section, that I'd be paying with a government check and providing a tax-exemption certificate, something that I've done dozens of times at hotels across the state over the last few years with no problem. Not until an hour before I checked in, once I was two hours from my office (after work hours) did they bother to inform me that this hotel does not accept checks, so I'd have to charge my personal credit card — without deducting the taxes. No big deal; the clerk told me that that GM would fix it. Well, this was Friday morning, and now it's Tuesday. I never heard from the hotel to inform of this, but found on my c.c. balance that they had not honored the exemption. Finally, the GM admitted that they were at fault for not notifying me in advance of the problem, but she refused to make any adjustment, lamented, "There are a lot of bogus checks out there", and decline to eat the taxes that my office is exempt from paying — which I had to pay out of pocket, because my local-government employer won't reimburse me for costs that I'm not supposed to incur. As I noted, the staff and accommodations aren't bad (although the bar prices are annoyingly hotel-esque for lodgings stuck in a suburban hellscape, and not in a downtown location with a lot of cool amenities), but hotel management sucks, and I'd certainly advise against staying here if you have any kind of unconventional payment plans.
7 years ago (13-03-2018)
We had such amazing service here. The manager was incredible to us. My husband and I had called and requested a room with a jacuzzi and upon arrival the manager told us there was an issue with our room, that the jacuzzi tub was broke and only worked as a bath tub. That was a bit disappointing because every other hotel had sold out of their jacuzzi rooms. We were wanting something a little more romantic because we were there for our anniversary. But without even asking the manager offered to take $100 off our room fee and even gave us coupons for the bar and free breakfast buffets of $11 value. The room was very clean and besides the broken jacuzzi everything was perfect. We spent the evening in the hot tub by the swimming pool. I will never forget the generosity shown to us at this hotel and will gladly stay here in the future.
7 years ago (04-09-2017)
Good room and good food. They didn't know how to work the lights though. Would recommend and stay again.
7 years ago (08-02-2018)
Clean! Usual Hilton style hotel! Customer service was amazing, as usual. Will be returning!
7 years ago (08-04-2018)
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