Holiday Inn Chicago-Mart Plaza River North

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About

Our downtown Chicago River North hotel offers newly redesigned guestrooms and suites, stellar service, and premium amenities.

Story

Our full-service hotel adjacent to the Merchandise Mart welcomes you with newly redesigned guestrooms and suites, stellar service, and premium amenities like free WiFi, indoor pool, dry sauna, and onsite bar with skyline views. A downtown location in the hip River North area puts you near shops, restaurants, attractions, and the Loop, the city's central business district.

Address: Apparel Center, Drive, Chicago, IL 60654, USA

Phone: (312) 836-5000

Website

moc.azalptram@bew

State: Illinois

City: Chicago

Zip Code: 60654

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Enjoyed our stay, both the facility and customer service were above grade. We had prepaid for self park which was good because valet was full. Restaurant on site that had a buffet breakfast or you can order from the menu. There was a small store with a pretty good selection of snacks, beverages etc. We had a king room with river view and that was exceptional. Lobby is on the 15th floor and rooms are above that. Would definitely stay again.

 7 years ago (29-04-2018)

Nice hotel tucked away and located on the 15th floor. I like this location and how it's connected to the merchandise mart. This helps when it's freezing in Chicago.

The staff is very friendly. Marvin was there when I arrived Friday and when I left Sunday.  He was helpful with parking and directions to food establishments. The entire staff including the restaurant staff were friendly but unfortunately I didn't get their names.

Hotel room was clean. We needed extra towels and they were delivered within 15 minutes or less. I would definitely stay here again.

Although I'm a walker everything was within walking distance, 25 minutes to magnificent mile give or take.

 7 years ago (01-05-2018)

Nice hotel but I expected more based on the pictures from the website. The rooms only have two smallish drawers for storing clothes. Not convenient when traveling on business for a week. The rooms are dark and could use more light. They also don't have microwaves in the rooms. The staff at the desk was excellent when I checked in (Jay). The gym has plenty of equipment for the stay, however the belts on the treadmills are not stable. They constantly slip or jerk around while walking/running.

 7 years ago (23-04-2018)

Nice hotel easy to get to. Entrance was a bit confusing and would of been nice to be told were our room was at. But the room was very nice and clean and the bathroom was perfect.price was good too. I think the best part was the concierge she was so helpful and gave us tips and coupons to places i wish i knew her name. The only downfall is no hot tub in pool area. After a long day walking would of been great to soak tired feet.

 7 years ago (26-02-2018)

This is a much nicer hotel than I thought it would be. We had a king bed room facing the city and it is modern, clean, and well maintained with a fridge. The Cityscape Bar is very nice with courteous staff and surprisingly good food and drinks. The bar is well stocked as well. The food menu is a bit limited but we liked everything we tried. Will definitely stay here again.

 7 years ago (05-04-2018)

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