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Reviews, get directions and contact details for Hotel Albuquerque at Old Town

About

After one experience here, you'll feel like calling Albuquerque your home.

Story

Hotel Albuquerque at Old Town offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home.

Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104, USA
Phone: (505) 843-6300
State: New Mexico
Zip Code: 87104


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Reviews
Beautiful hotel, fabulous location and wonderful people. We flew in from another time zone, arrived at 11:30 AM the day of our reservation. I told the front desk person we had been awake since 1 AM (their time) because of travel and asked if we could get in our room as soon as possible. They gave us a room at 11:35 and did not charge us for an extra day. Every one of the staff was extremely friendly and happy to be there. Cannot recommend this place highly enough.
8 years ago (16-05-2017)
Very nice hotel and friendly staff. The rooms were missing a few small necessities, luggage stand, counter in the bathroom etc. Nothing major and no deal breaker. Very nice hotel. **UPDATE** Watch your bill closely! Ever since checking out we noticed and disputed a restaurant charge to our bill. The amount was initially credited back to our card with the explanation "sorry, we have a lot of new staff. One week later the charge has again been placed on our card. This time when we called they said they discovered our credit card was the one used and gave us that card number (which was not our card). They gave us three more credit card numbers, which did not belong to us, then credited our card again. Beware of "extra" charges and unfair billing practices.
8 years ago (07-06-2017)
This is a grand old dame of hotels. It should be on a historic register. When you walk into the lobby they're very high ceilings and a classy Western. There is a beautiful Courtyard with trees and fountains where you can have lunch or dinner.
8 years ago (27-05-2017)
There was a lovely view of ABQ. The room was clean and comfortable. It had everything that we were looking for and the hotel staff was friendly and accommodating. We went to the restaurant and were able to purchase a bottle of wine to drink in our room. They contribute the community and try to provide lots of information on the culture and events in and around Albuquerque.
8 years ago (14-06-2017)
Hotel was beautiful and well maintained. Gift shop empire was down right rude and gave the entire establishment a bad taste for me being it was my first time here. Employees were dressed well but passing many of the from waitresses to drivers to front desk to outdoor to housekeeping...not a single one smiled or greeted me. This hotel has the look and is quite nice but has a long long way to go with customer service and surprisingly hospitality...their main service.
8 years ago (17-06-2017)
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