Hyatt Regency St. Louis at The Arch

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About

Experience authentic hospitality next to the Gateway Arch!

Story

AAA Four Diamond hotel located adjacent to the Gateway Arch and the Old Courthouse and accessible by all major highways. Connect with us via social media to keep up with the latest hotel news, special offers and discounts, local events and happenings!

Address: 315 Chestnut St, St. Louis, MO 63102, USA

Phone: (314) 655-1234

Website

State: Missouri

City: St. Louis

Zip Code: 63102

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

While getting family ready for bed, a bat came from somewhere in the room and began flying around our room. Even after calling down, where they told us they were sending someone, it took much too long for someone to get there. We resorted to chasing the bat out of our room with towels. Through our restless night, we didn't hear anyone come to get the bat so it may very well be loose to this day. On the bright side, the 25 dollar upgrade in order to check in to the hotel early was waived after this. Furthermore, paper thin walls allow for sound to travel through rooms especially easily, noisy neighbors led to a long night of trying to sleep. After calling to complain, service was slow but the neighbors quieted down somewhat. The Starbucks in the hotel is also not full so your favorite drinks may not be available. Overall, the customer service was poor and during the day you can expect to be put on hold several times before someone picks up. Finally, there was no parking in the building's parking garage so be ready to park at another garage and walk to the hotel if you drive anywhere.

 7 years ago (01-04-2018)

HYATT EVERY WHERE WE GO NOW! Service is the greatest everywhere we visit! the breakfast here was TOP NOTCH DELISH!! AMAZING VIEW OF THE CITY AND ARCH... Saw the whole parade right outside our window! Room was everything we wanted with separated spaces. Very spacious and modern!

 7 years ago (06-04-2018)

If anyone is looking for great deals on hotels go to HotelRaven.  com Booked a room on there and they had the best rates around...

This is a must stay if you plan on visiting the arch. Most convenient location available. You will not regret it. Hotel staff is most accommodating, very friendly and do not fault under pressure. I stayed when the hotel was completely booked and felt everything went completely smooth. From the concierge, to the guest services, to the valet. They do an awesome job making you feel comfortable and that every guest is a priority! If I'm in Saint Louis, this will be my hotel of choice!

 7 years ago (18-03-2018)

Best hotel stay ever. It was so clean and the bed was super soft. The staff was amazing. The location made it easy for a Lyft ride to a local wine house for a date. If you want to visit St. Louis in style stay here. There are two restaurants on site, a parking garage, a gift shop, and a concierge. The photo is the view from our room.

 7 years ago (01-04-2018)

Well run full service well-appointed hotel as you would expect from Hyatt. I did find  room cleaning to leave something to be desired. I noticed that it's a dirt I saw on the floor remained on the floor for 3 days and the resupply with soap and toiletries was spotty. One day I got bath soap one day I didn't; one day I got coffee creamer one day I didn't. Otherwise very nice hotel with the best location in St Louis & views of the Waterfront and the Arch.

 7 years ago (07-04-2018)

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