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Reviews, get directions and contact details for St. Louis Union Station Hotel, Curio Collection by Hilton

St. Louis Union Station Hotel, Curio Collection by Hilton
Address: 1820 Market St, St. Louis, MO 63103, USA
Phone: (314) 231-1234
State: Missouri
City: St. Louis
Zip Code: 63103


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... An absolutely fantastic hotel. The room was nice , clean and the bed was comfortable. My wife and I stayed here around Thanksgiving in 2017, and there were a lot of families here. Despite that, I never heard excessive noise inside our room. The hotel was going through new construction, but even still, it was not a detrimental thing. The train station area is incredibly cool to witness and we enjoyed it walking through it. Perhaps the best surprise was the mini river walk area located in a different part of the hotel. In there were restaurants and an actual light and fire show. It was a nice addition to an already good experience. The pricing for both the hotel and parking is a higher than I would have liked and I wasn't a fan of the parking lot being across the street. The actual process of getting the parking pass/how to pay for it wasn't that clear at all. You essentially need to go to the hotel front desk, pay it, and then have the pass in your car to come and go. All in all though, it was a worthwhile stay. Recommended!
7 years ago (18-03-2018)
This hotel is far from a 4 star hotel. Where do I begin? Understand that most of this is basic for any Hotel of any kind. 1. When we arrived on Friday they had a show that had just ended so the whole lower area was full of wooden crates, machines and tow motors trying to cleanup. A total eye sore, inconveniences your ability to go out the side entrance to the parking lot and noisy. 2. WIFI didn't work, wasn't able to use note pad all weekend. I was told that was normal and that I might need to reboot. That didn't fix the problem either. 3. Closet Doors in our room were on backwards, couldn't access the safe. Had to have maintenance come and fix it. 4. Telephone didn't work because batteries were dead. (Maintenance again) 5. Only one coffee cup insulator for two cups. 6. No stir sticks for coffee creamer. 7. Bathroom sink wouldn't hold water while I was shaving. The maintenance guy told me I needed to pull up the lever behind the faucet as if I was some kind of idiot. He left without fixing it. 8. Left room at 11:00 AM and came back to room at 4:00 pm and it still wasn't made up. We waited in the lobby for 45 more minutes before they finally finished up.They never replaced the coffee creamer that was used and took the only coffee insulator we had leaving us with none. 9. The best part about the hotel is their lobby but they shut it off to all their customers for a private event. What the heck!!!!!!. 10. When we checked out, we were not even asked how we liked our stay. We will never go back there, it is not at all customer friendly and these are all things you take for granted at even the cheapest hotel.
7 years ago (16-04-2018)
This is a totally fun and very comfortable hotel. If you go for a conference, call well ahead for a bellman on checkout day, or do without. Food is good. Valet parking is $40 a day. There is a City parking lot 2 blocks away for $1 a day, no in & out. Doorman can tell you where. You will need exact change or a $1 bill. If you park anywhere on the street or in public parking, remove EVERYTHING from your car or it will be broken into. If you go overtime on a meter, it's something like 80 bucks.
7 years ago (07-04-2018)
An absolutely fantastic hotel. The room was nice , clean and the bed was comfortable. My wife and I stayed here around Thanksgiving in 2017, and there were a lot of families here. Despite that, I never heard excessive noise inside our room. The hotel was going through new construction, but even still, it was not a detrimental thing. The train station area is incredibly cool to witness and we enjoyed it walking through it. Perhaps the best surprise was the mini river walk area located in a different part of the hotel. In there were restaurants and an actual light and fire show. It was a nice addition to an already good experience. The pricing for both the hotel and parking is a higher than I would have liked and I wasn't a fan of the parking lot being across the street. The actual process of getting the parking pass/how to pay for it wasn't that clear at all. You essentially need to go to the hotel front desk, pay it, and then have the pass in your car to come and go. All in all though, it was a worthwhile stay. Recommended!
7 years ago (03-03-2018)
The hotel is massive and beautiful with incredibly helpful staff. The rooms are posh, comfortable, and clean. The property is conveniently located down town with Hard Rock and access to public transportation directly behind it, and it is less then a mile to the ballpark and surrounding businesses. There are several choices for dinning on site, and there is a ton to see without ever leaving the property, including a nightly light show in the lobby and an aquarium currently under construction. I'm looking forward to visiting again in the future.
7 years ago (12-04-2018)
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