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Jared The Galleria of Jewelry

  1. Oak Park
  2. Kansas Jewelry Store

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Lenexa today.

Address: 9510 Quivira Rd, Lenexa, KS 66215, USA
Phone: (913) 894-5200
State: Kansas
City: Lenexa
Zip Code: 66215


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
Updated edit********* Still deserves a 1 star! They act like they cannot work on the damn ring they sold us! If your jewelers can't handle the work required for normal wear and tear, then dont sell us the product. This one star is for this location. I've had my wedding and engagement ring since 2006. In those 9 years I have never had the kind of service I had today at this lenexa location. I have to drive almost 1hr and 40 minutes to get my ring inspected etc. For warranty. The kid had no idea what he was doing. He didn't inspect my ring but claimed he did. Then handed it back to me without cleaning it which is part of the service. I get being busy but if you are going to sell a service and warranty, I'd expect to have it completed. They didn't even want to give me my warranty renewal paper but ensured me it would be entered in. They said it was because they would have to do an override because I didn't bring my paper work in. But I've gone to this location for years and have always been told I don't need it because they can look it up (which they did). I've never left a store feeling like I couldn't trust them before. But today I did.
7 years ago (21-03-2018)
I just bought my future wife her ring at this location on this past sunday 2/18/18, and we absolutely love this ring. The key to our great experience was the outstanding service from the saleswoman we had. Her name is Alisha (dont know if i am spelling her name correctly) i dont know what we would have done if we had worked with anybody else. She was absolutely amazing, and made our experience 5/5 stars.
7 years ago (19-02-2018)
The worst customer service! I won't go into too much detail but I had a custom ring made last January with nothing but false promise dates and tons of miscommunication. No one there seems to really know what can and can't be done. I was told one thing by one person then turn around and the manager would say they can't do that. I am always making phone calls to follow up with them. Since I've had the ring (4 months) I've had 3 stones fall out. One fell out within the first month of having it. The first time it took 5 days to fix, the second time 2 weeks (which I had finally called to ask about it and it was surprisingly ready...). I went to pick up the ring and it looked like it had just finished being fixed. The stones were so dirty they weren't even the same color and the side of the ring had black marks on it. I asked if they could clean it before I left and he gave it to me looking no better. This past time a stone fell out, I went in and they put a temporary stone in so I could keep the ring until my new stone came in and they would call. No one called it's nearly 2 weeks later. I called to follow up and they said the store manager would call me the next day... No one called. So I call the day after and he tells me it looks like no one placed the order. I seriously regret buying a custom ring from them. I've had rings from target that don't have stones fall out this much, coupled with the horrible communication...I wish I could just have it cared for somewhere else. To top it off no one there has acknowledged the poor communication or customer service. In fact, the store manager seemed to take his frustration out on me. I still have a solitaire that my fiance and I plan on buying and we are going to be buying it from a different company; even though we already have my wedding band and custom ring from them.
8 years ago (13-06-2017)
Derek and his staff (Lenexa)went above and beyond to custom design a Wedding band for my future bride. Very professional staff and a great customer service! I would give you 6 Stars if I could. Cannot wait to give it to my future bride. Home Run!
8 years ago (11-08-2017)
Pretty awful customer service. I bought an engagement ring from them a few years ago but the sapphire side stones kept falling out. We were on vacation when one of the sapphires fell out and then went to an indie and installed CZ stand-ins until we could bring it in for repair. Then my wife had her hand caught in a hospital door in the NICU for our firstborn and the main diamond stone fell out (luckily we found it). We brought it in for repairs and they said they couldn't work on it because of the CZ. That's fine but frustrating, what angers me is the attitude "we can't take CZ." I had to infer that this is perhaps company policy for security purposes, but no explanation or even a recommendation on how to proceed other than telling us to go to Roth Jeweler. A little empathy, plus direction on how to proceed, and reassurance that they would stand by their warranty would go a long ways in customer service. As far as entry to midlevel jewelry goes, I'm taking my business to Shane Company for now on. I've never had any issues with customer service from them.
8 years ago (15-06-2017)
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