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Kay Jewelers

  1. Oak Park
  2. Kansas Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Overland Park today.

Address: 11261 W 95th St Unit 23, Overland Park, KS 66214, USA
Phone: (913) 492-9752
State: Kansas
City: Overland Park
Zip Code: 66214


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info
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Reviews
Tina, the sales lady flat out lied to us about how much my wedding ring would be. My fiance received a bill in the mail for nearly TWICE of the amount. Since I had to get a second ring, the original ring he bought, he got at 0% interest. Tina, NEVER told us it would be 26% interest rate for the second ring! NEVER AGAIN WILL I BE DOING BUSINESS WITH THEM! She also stated that I should IGNORE the first ring and to focus on the budget that my fiance had provided. We stayed well within budget, or so we thought. Because of this, I am telling EVERYONE I know to stay clear of KAYS... Especially this location. They are scam artists, they LIED TO MY FACE, TO MY FIANCE'S FACE. We even looked at our receipt and it was WELL UNDER what we paid. Tina, if you're reading this, I realize you have been doing this for '25 years, but you are a POS sales woman and you have been scamming people for YEARS!' Oh, and one last thing, I work in the wedding industry... Trust me when I say EVERYONE I know, including brides will know to never go to Kays. Every kiss begins with BS.
7 years ago (07-02-2018)
I bought my fiancé's wedding band from this Kay location and when I went in to buy the ring the lady had attitude. I'm not sure if I caught her on a bad day but every question I asked was returned with attitude like I should have known what I was talking about. She told me 2 weeks for the ring to be resized and gave me an exact date. I got closer to the date and wanted to confirm it would be done and the person I spoke with said no it would actually be 3 weeks instead of the 2. The only good experience was when I picked up the ring. The lady was very cheery and helpful. She clearly liked her job. Not even 12 hours later I take the ring to my appraiser and they call and tell me that 3 diamonds in the band are severely loose. I contact Kay's and they tell me it will be an additional 3 weeks before I get it back, which could not happen as I'm getting married in less than a week. This is the 3rd Kay location I've dealt with and each location was poor in quality. I will never buy anything again from Kay.
7 years ago (29-09-2017)
My daughter ordered her rings for her wedding and they kept giving her different dates. Never called when we went in they said it was in. No one called. One lady was rude and in professional. I hope kay jewlers monitors their sales staff better.
8 years ago (04-07-2017)
Customer service is amazing. The staff is super friendly and approachable. I walked in told them what I wanted and that is just what they did. They gave me exactly what I wanted. 5 star all around :)
8 years ago (31-01-2017)
Tonight I walked in to this store and literally said "What's up guys?" to Pam and Mackenzie because that's the comfort level they've put me in since I started working with them. I've been up to the store 5 times over the past few months. First for purchasing and then sizing my girlfriend's ring and then now getting my own. I took forever (~2 hours) choosing the ring and Mackenzie didn't rush me once. She would go back and forth between rings and do whatever my indecisive self asked. I think maybe I was taking too long, yet, Pam smoothly transitioned in and wrapped things up. I walked out of there with a huge diamond propped up just the way my fiance wanted it and she gets compliments every single day. Mackenzie asked me tonight for a review and I am happy to do so because of how well they do their jobs. The store's rating now does not accurately reflect the kind of service you'll get from these two. I hope that since I've been in so many times one could take the poor reviews with a grain of salt. I'll be back in the 10th for a new Movado!
8 years ago (01-02-2017)
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