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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Columbus today.

Address: 4159 Morse Crossing, Columbus, OH 43219, USA
Phone: (614) 476-6532
State: Ohio
Zip Code: 43219


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Reviews
SO disappointed in this store.....I dropped off my rings to get them soldered together and this is what I picked up. You cannot be serious. I know nothing about rings and anyone with eyes can see that this is NOT right. And on top of that, they don't even match up on the sides! Is this the quality that I can expect with this company? When trusting someone with such a valuable and priceless item, I would expect the utmost care. It is your responsibility to your customers to care of their priceless items. And to top off.... I was met with the worst customer service I've ever received. By the MANAGER! I was told it USUALLY goes on this way with rings and the person just must not have been paying attention. But they will file it down and I can come back when it's done tomorrow. Oh great, file down the most valuable item I own. No honest or heartfelt apology for the inconvenience. No promises that it won't devalue my ring. No offering of how they will right their wrong. Nothing. I don't know who they have working in this store, but it is definitely not anyone I'm trusting with something so valuable. I've been in retail a long time and have never seen worst service. I will not be going back to this store and will be traveling out of my way to go to a different Jareds.
9 years ago (15-11-2016)
Very helpful staff, also very friendly. I have always had stellar service at every visit
8 years ago (10-04-2017)
I went to jareds to purchase a ring for my to celebrate our 5 year anniversary. The staff were very pleasant and courteous. The understood my needs and helped with prices and I walked out the store saving money and have a happy pregnant wife with a new ring.
9 years ago (25-01-2017)
Jared's has awful business practices and horrible customer service. This Easton location is truly bad. I bought a ring for my wife for Mother's Day. (5/26) The ring had a stone come loose, so I took it back 2.5 months later (8/15). They did not apologize for a poor product, they instead said "you didn't buy the protection plan and you can THEN we will fix it". They also said "silver and gold can change and that causes the stone to become loose, so you should have purchased the plan". It's one thing if two years from now if I come back and tried to get it fixed, but it's 2.5 months! Not even a quarter of a year! I want a quality product and they did not deliver. Their customer service didn't either. My wife also has a ring from Diamond Cellar that she has had for 6 years. It has yet to become loose. Jared's in general is an awful company. I DO NOT RECOMMEND GOING TO THEM. You can find a much better quality product, for similar prices just about anywhere.
9 years ago (15-08-2016)
Took 2 hours to figure out how to credit $25 back to me after spending over 2k. Ended up leaving because my time is worth more. Did pick up custom made piece that we liked. Thier sales system needs work also manager unable to figure out how to make a paying customer happy.
9 years ago (07-05-2016)
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