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Kay Jewelers

  1. Easton
  2. Lewis Center Jewelry Store
  3. Ohio Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Columbus today.

Address: Easton Town Center, 3995 Gramercy St, Columbus, OH 43219, USA
Phone: (614) 475-3120
State: Ohio
Zip Code: 43219


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Reviews
very helpful and friendly on all 3 times I came into the store. very impressed with the staff as all were willing to help
8 years ago (21-07-2017)
Brought my watch in for a simple battery replacement. Purchased the lifetime battery service. Cam home and a couple days later there is water in my watch. Take it back and they give me an estimate of $200 to fix what they caused. They eventually decided to not charge. Told me it would take 4-6 weeks to fix. Its now been 8 weeks and no call. I call and the phone just rings at 11 am. Finally a fax machine noise comes on. Not impressed as they don't return calls nor seem to care.
8 years ago (05-04-2017)
I gave this store a poor rating for customers services. Staff was not helpful when I enter the store it took them 20 minutes to acknowledged me. I waited just to see how long and if I would receive help. After waiting ten more minutes with no help and two staff members walk pass me without speaking a turn and said I had attention on was buy something and you have just lose a sale by poor customer service. I will never shop there again.
8 years ago (07-05-2017)
I'm telling you this very clearly, there may be an issue with your ring.. but Mary is the only one who will work her but off to fix it. She will go above and beyond your wildest dreams to make it work for you. Thank you girl.
8 years ago (04-04-2017)
First time engagement ring shopper here! I called to see if I need to make an appointment for me and my boyfriend to come shop around. The lady "CJ" on the phone started to giggle like it was a stupid question and asked if I even know what I want to look for and I told her no because I truly don't know what I like... again, I'VE NEVER DONE THIS BEFORE. She laughed and sighed and asked for my name and when I'd be there. She acted very put out, uninviting, unwelcoming and just down right rude. I haven't even made it through your doors and I know I won't be stopping in. This is not a way to treat your potential customers and I hope all you brides and grooms to be reading this don't ever feel as belittled as I did during such a special time in your lives. :(
8 years ago (13-04-2017)
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