JCPenney

Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Provo.

Address: 1200 Towne Centre Blvd Ste B, Provo, UT 84601, USA

Phone: (801) 852-3500

Website

moc.arohpes@ecivresremotsuc

State: Utah

City: Provo

Zip Code: 84601

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Ordered a pickup shirt from online and when I opened the package the shirt was already torn. I had to drive a half hour to the store to return it. Walked in and stood in the return line like I have for years only to be told i should be in another line. She easily could have looked up and told me and the others there was a different line. Needless to say, I won't be back to this location again. At least the other guy was quick on my return.

 7 years ago (17-03-2018)

VERY disappointed in my experience. Does not even warrant a single star. We bought two major appliances from them over a month ago. One was delivered. The other, a relatively small freezer, was not delivered as promised. We had to call JCPenney to find out that the freezer was on back order. They made an appointment (and by appointment I mean, a full day we had to block off and make sure we weren't working) to bring the freezer to us on a separate date, but just did not show. We called again. They made another appointment and again did not show without even a call. They made a third appointment which they did keep, but showed up with a damaged freezer. We have placed several calls to the customer service line, but instead of being understanding and helpful we get attitude and different stories. Now that I want to cancel my order I am told, first to call back the next day. Then I am told it will take 72 hours, call back on Tuesday. 
Frustrated, I even tried to call the physical store to at least get someone to listen to me, but I cannot get through to anyone. This is a $150 freezer, but now I will never shop at JCPenney again. So sad that they cannot do better than this for their customers.

 7 years ago (27-10-2017)

I don't recommend buying appliances at JCpenny. I purchased a refrigerator 3 months ago, the installation wasn't done correctly and dispute having paid extra for repair/labor I haven't been able to get hold of a tech to schedule a repair, I get transfer from a 3rd party to the next...

 7 years ago (12-11-2017)

I still wish for the glory days of the killer deals that would rotate around the store, but this is still a great place to get all kinds of apparel. The staff are helpful and there's lots of attractions here with Sephora, the salon, the portrait studio, etc..

 7 years ago (22-10-2017)

What a mess. Was looking for men's and women's jeans. Thrift stores look better that. Very shocked their standards have fallen so low.

 7 years ago (07-10-2017)

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