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Reviews, get directions and contact details for Kastl Plumbing

Kastl Plumbing

About

Local plumbing company with over 45 years of experience.

Story

Your local, family-owned business; serving Lawrence and the surrounding area for over 45 years.

Address: 4920 Legends Dr # 100, Lawrence, KS 66049, USA
Phone: (785) 841-2112
moc.gnibmulpltsak@alyak
State: Kansas
City: Lawrence
Zip Code: 66049


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Leaving a five star review simply for the owners response to Franz. ....Franz, where are you? :(
7 years ago (26-03-2018)
We have water in our front yard (main break?) and I contacted this business since a pretty good rating. 2 days later I have not had a reply. I guess I will have to go somewhere else as I need this repair done ASAP.
8 years ago (21-10-2017)
NOTE: THIS PREVIOUS POSITIVE POSTING IS REVISED BELOW. THE RATING WENT FROM FIVE STARS TO ONE STAR: Terry was fantastic!!! He came to our house late in the day on very short notice and knew immediately how to fix our problem. He also helped with another less urgent issue and set us up to have it fixed with the right parts the next morning. He was incredibly nice, efficient, helpful, and very professional. We have had some very bad experiences with other plumbing companies in town. We will definitely use Kastl Plumbing from now on! Thank you! ****************************************************** REVISED REVIEW: I wrote the above review just after the two plumbers finished the work. The two men themselves were the nicest plumbers I have met in Lawrence. HOWEVER, just over 30 days after our new sink was installed, we had contract on our home for sale and an inspection was done. The inspector found that our new sink (for which Kastl provided all the hardware) had been leaking the whole time. The sink wood cabinet was destroyed and there is major water damage and likely mold in the basement ceiling. The buyers back out of the contract because of this issue. We may now lose our contract on the house we planned to move into. This is very serious for my family. When we called Kastl, the nice plumber who installed the sink came back early the next morning. It turns out that the Delta faucet that they provided was defective and had likely been leaking since installation! Why this was not discovered during installation is not known. Kastl called Delta and apparently Delta has a warranty that will cover this issue at least in part. So what's the problem? As of right now, Kastl Plumbing is saying that we need to use OUR homeowners insurance to repair and then Delta will settle with OUR homeowners insurance. Somehow magically Kastl Plumbing is out of the picture!!!!! Why do they have insurance if not to use it for this type of situation!!!! Kastl is now not returning our phone calls or emails. This type of professional behavior is unacceptable, especially in a town the size of Lawrence. I will revise this again if Kastl works with us appropriately, but as of now, I have little hope.
8 years ago (01-07-2017)
Plumber came last august and welded pipe that connects bathtub faucet. 2 weeks ago the pipe came loose again where he had done his work. I called them and explained the weld "robert" had done did not hold up and i was told they could come fix it but they only have 1 year warranty and would not even offer a discount for their mess-up. They had the plumber call me back and he said he only stands by his work for a year, when i explained i shouldn't have to pay $150 for this to be fixed every year and the weld should hold, he said that he did it right the first time and i must have broke it, which wasnt the case or i wouldnt be taking the time to write this review. I explained that instead of paying him twice for lousy work i would pay another plumber to do it correctly the first time. 1 star from me
8 years ago (04-11-2017)
Great work! Called me back within the hour and were able to schedule my appointment for the following day. Robert and Landon arrived early and got the job(s) done fast... they were nice guys too. I will definitely use Kastl again, AND recommend them to friends.
8 years ago (31-03-2017)
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