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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Rochester today.

Address: 307 Apache Mall, Rochester, MN 55902, USA
Phone: (507) 282-1000
State: Minnesota
City: Rochester
Zip Code: 55902


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I purchased two 14K gold rings from Kay, and when they arrived in the mail I was shocked at the poor quality. The bands were so thin and the design so small that it looked like a child's ring shoddily sized for adults. The inside of the band was hollow and marred with sticky black residue as though there had once been a label or sticker there. I cried because I purchased these rings for our upcoming wedding and had to return them because the lack of quality was embarrassing. When I returned them at the Kay store, the female manager was extremely rude and made it seem like I was robbing them. Would never shop here again.
7 years ago (10-03-2018)
I will never shop here again. I purchased 2 open heart necklaces from Kay's and the chains are the cheapest pieces of crap I have ever seen. They both broke within weeks of buying them. I was then charged to have them fixed which broke in the same place days latter. Kay's don't care about their customers at all. If I were you I'd shop else where's.
10 years ago (29-11-2015)
My husband and I were ready to buy a new ring set, put at least $800 down, trade in my old one and finance the rest. When we got to the store the first sales associate was more then willing to help and friendly. But when a old lady, glasses, and short blonde hair that worked there stepped in she seemed so not thrilled to help us. She was so rude and gave us the worst impression that we weren't worth her time. We lied and said I'd wait to do a anything and we left. I feel as if i was being judged because of my appearance. I have a full sleeve, my lip pierced twice, and my nosed pierced, wearing a ninja turtle shirt... That might sound funny but I actually am married, with two beautiful daughters, have 3 pets, and am the store manager of Maurices. And I am one of the nicest people to Meet when you treat me like I'm normal. I'm so disappointed with my visit there at kay jewelers. And kay jewelers should be disappointed at that lady for losing a $6,000 sale. I could swear up a storm, but really just want to say never judge anyone before you know them..... I'm ashamed in society, tattoos are so common these days, GET USED TO IT!!
10 years ago (25-10-2015)
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