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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Columbus today.

Address: 1500 Polaris Pkwy #2058, Columbus, OH 43240, USA
Phone: (614) 888-2663
State: Ohio
Zip Code: 43240


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Reviews
Bought all my jewelry here, including lifetime warranties. I get all the cleanings and inspections as recommended, but when they loose my anniversary band and cannot find it when sent in for warranty work, they mke excuse after excuse. Should have just gone to a real jewelry store!
8 years ago (01-07-2017)
Really bad customer service. We went there to pick up our ring and were standing in a queue for a sales person but nobody showed up for more than 30 mins and there were around 4 more people in the queue. All of the customers were frustrated. They need to learn how to take care of existing customer with focusing on new customers.
8 years ago (08-04-2017)
Fanny was exceptionally wonderful in helping me and my fiance get our rings. We felt welcomed at every turn, and all of our questions were answered clearly. Great prices on the jewelery as well.
9 years ago (17-02-2017)
I've always been happy with the customer service at Kay's for years now.
8 years ago (25-05-2017)
People are very friendly but the jewelry sucks. I have had my engagement ring for a little over a year and it's been in the shop 9 times and replaced it 3 times. It's more in the shop than on my finger. Got married in August both of our band have already been in the shop cause of losing stones.
9 years ago (31-12-2016)
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