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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Farmington today.

Address: 4601 E Main St #325, Farmington, NM 87402, USA
Phone: (505) 324-0177
State: New Mexico
Zip Code: 87402


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Reviews
Horrible customer service over the phone. to the women who didn't state her name at the beginning of the phone call. i began to tell her that i had someone there to come in. they were authorized to pick up a jewelry i had ordered and that i had recent put her on my account. every time i began to speak, she would speak over me. i had asked her if i could finish stating my information/concerns before she could give me some answers. clearly i restated them, but it was quite. she then replied "can i speak now" in a rude tone. i asked if she was being a smart-ass. clearly i had no right there to say that, but you would think customers service reps would be more formal with there words. she then said rudely to call back when you are in a better mode. AND HUNG UP ON ME!!! i recalled again. and was put on hold to speak to the manager. although, the manager a i had spoke with was very concerned on this incident and truly helped with my needs. hopefully the woman is better with her customer services and a conclusion about this situation is resolved asap. id hate to have my siblings deal with that kind of rudeness. esp with people who we approach for, in search of nice gifts to our loved ones.
9 years ago (05-05-2016)
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