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Reviews, get directions and contact details for Kay Jewelers Outlet

Story

Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Locust Grove today.

Address: 1000 Tanger Dr Suite 618, Locust Grove, GA 30248, USA
Phone: (770) 957-6110
State: Georgia
City: Locust Grove
Zip Code: 30248


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Paul at the Tanger outlet location was wonderful!!! He picked out my 5th anniversary wedding ring. It's a 2ct pear shaped cluster ring. I'm in love with it!! He was a joy to talk to and his knowledge of rings was impressive. It's nice to go ring shopping and have someone really care about what your buying!
7 years ago (30-07-2017)
The last two times I've gone in for an inspection I've had the worst customer service. The first time, the lady even bothered to ask why I bought my own engagement set. The second time, the guy didn't inspect the ring, he just cleaned it. Don't waste your time.
8 years ago (13-05-2017)
Christine and Rochelle are excellent Jewelers and provide awesome customer service!!!
7 years ago (24-08-2017)
They are literally the slowest store. I ordered a ring online and had it shipped to there store. they told me that i would get it the 29th & they've had it in store for 2 days now and i haven't gotten it yet. i called them and it literally takes me 4-6 times try's to get them to answer, They absolutely suck at answering the phone. I also went into the store yesterday and it there was only 2 people working and i was in there for almost 45 minutes and no one helped me until half the store left and i told them i was there to pick up a ring and they said they have it just haven't had time to get it out of the boxs yet. i will never go back or order anything off line. It's absolutely ridiculous.
8 years ago (28-12-2016)
I went to #kayjewelers on yesterday to get my battery replace for my michael kors watch in the process of trying to get the back off this is the result of 4 employees trying to open the back of my watch; Mind you I had to wait 30-45mins. for them to tell me quote "Unfortunately ma'am due to having a oversized watch we were unable to open the back." This suppose to be a place that specialize in jewelry not damage. Today I went back for them to tell me what they were going to do about it, but they played the waiting game; that means nothing. Then called customer service for them to tell me I have to wait 24-48hrs. for someone to get back with me. Will not ever support this store again. #kayjewelers#horrible#badservice#neveragain #badcustomerservice
8 years ago (05-12-2016)
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