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Reviews, get directions and contact details for Kronheims Furniture

About

So much more . . . for less! Furniture store with locations in Brooklyn and Mentor, OH!

Story

Kronheim's Furniture, serving Brooklyn, Mentor, and Cleveland Ohio areas, makes it easier and more fun to find the furniture you need for your home. Whether you're looking for a mattress for your master bedroom, bunk beds for the kids, or a cozy recliner to add to your living room, our friendly and knowledgeable staff can turn your dreams into a reality you can afford.

Not sure where to begin? Our "Rooms Ready to Go" service takes all the guesswork out of home decorating. We put together fully furnished rooms using pieces that are all in-stock and ready to be delivered to your home within 48 hours.

At Kronheim's, our motto is "So much more . . . for less!" That means you'll find great everyday prices on a wide assortment of brands you know and trust like Broyhill, Ashley, Signature Design by Ashley, Stanley, Serta and Lacy. So whether you're furnishing a new home or refreshing current decor, come visit our extensive showroom and we'll make sure you find exactly what you're looking for.

LOCATIONS:

8888 Brookpark Road
Brooklyn, OH 44129

7590 Mentor Ave.
Mentor, OH 44060

Address: 8888 Brookpark Rd, Cleveland, OH 44129, USA
Phone: (216) 398-4663
moc.loa@804naols
State: Ohio
Zip Code: 44129


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Buyers Beware   8 months ago my husband and I remodeled our bedroom.  After installing new laminate flooring and finishing the rest of the room we went to Kronheims to purchase a bedroom set.  We took delivery of the bedroom set and after the movers left we noticed our brand new flooring had been damaged.  The furniture had been dragged over the new floor instead of lifted.  We took pictures and measurements of the width of these scratches and it matched our new furniture legs exactly.  We contacted Kronheims immediately and several times after asking them to repair the damage.  Many messages were left for the manager to return the call but it was as if they didn’t care. Eventually someone from the store came to look at the floor. The only offer they made was $150 to buy a repair kit from Home Depot and they wanted us to do our own repairs.  I then went to the store in person to speak to the manager and was told the manager couldn’t see me.  My calls were not returned and to this date they have not called or accommodated helping with our floor damage.  We had our attorney write a letter of which they still did not reply. It would cost lots of money to file for damages and at this point we feel very defeated. The furniture was fine but the store allowed delivery people to damage our property and will not take care of our brand new floor.  My guess is that they figured if they drag this out far enough we would give up and forget about it. We haven’t forgotten about it and we want to warn anyone that considers making a purchase from this store to think about it again.  Our property was damaged and the store does not even take accountability for this and after reading other posts it seems to be the same for others who have dealt with Kronheims.  We just wanted them to fix what they damaged.  I know we will never shop there again and I have shared with all my family and friends to warn them about making a purchase at Kronheims.   I also wanted to warn the public about this experience.  We don’t want Kronheims to treat anyone else the way we’ve been treated.  BUYER BEWARE DON’T PURCHASE FROM KRONHEIMS!!!
7 years ago (23-12-2017)
Nice Quality Furniture. Only one problem if they don,t have it at the store you have to wait 6 to 8 weeks to be ship from the warehouse but worth the wait.!
7 years ago (18-01-2018)
Marty our salesman was very helpful and informative. I highly recommend Kronheims Furniture.
7 years ago (06-01-2018)
The WORST customer service. They are not helpful at all. The couches are cheap because they charge you an arm and a leg for delivery. And make sure you measure, because they don’t know how to!
7 years ago (22-01-2018)
Great staff very helpful and friendly would recommend stopping by their store
7 years ago (19-01-2018)
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