facebooktwitterpinterest
mobil menu

Lexus Santa Monica Service Center

  1. California
  2. Santa Monica Car Dealer

Reviews, get directions and contact details for Lexus Santa Monica Service Center

Address: 1602 11th St, Santa Monica, CA 90404, USA
Phone: (424) 231-0855
State: California
Zip Code: 90404


Update Info
Similar places near
Driving Better LLC Driving Better LLC 175 meter
W.I. Simonson Mercedes Service & Parts W.I. Simonson Mercedes Service & Parts 341 meter Volkan, my service rep, was and is always very helpful when I bring my car for servic...
Malibu Motors Services Malibu Motors Services 385 meter Great people, equally Great Service! 6 plus year client.
Santa Monica Audi Santa Monica Audi 414 meter If I could give zero I would. Tried to sell me a car they said was 1 owner, “Like New...
Subaru Santa Monica Subaru Santa Monica 427 meter We got the car we wanted at the price we wanted -- without the stress and hassle I ne...
Infiniti Used Cars Infiniti Used Cars 464 meter
Santa Monica Ford Lincoln Santa Monica Ford Lincoln 464 meter Horrible customer service. My Ford was in the shop for one week, and whenever I tried...
U-Haul of Santa Monica U-Haul of Santa Monica 477 meter I just happened to stop in to pick up mattress covers and met the owner. Super nice g...
Santa Monica BMW Santa Monica BMW 505 meter Horrible, I had my car serviced twice here. First experience was fine with Bill Evans...
Hart Fullerton Leasing Hart Fullerton Leasing 548 meter
Toyota Santa Monica Toyota Santa Monica 552 meter Reyes was great during my service visit. He arranged a courtesy shuttle and got my c...
MINI of Santa Monica MINI of Santa Monica 632 meter If your looking to buy a mini Cooper look no further great knowledgeable staff. They'...
eitz eitz 699 meter
Lexus Santa Monica Lexus Santa Monica 761 meter Another great car-buying experience at Lexus Santa Monica. My wife and I were ready ...
Moto Club di Santa Monica Moto Club di Santa Monica 873 meter Bad, Pretentious vibe! Walk in, no one acknowledged me, walked around a bit, felt Un...
Cars With Class Cars With Class 900 meter Great place to drop by and look at cars from the Muscle Car days. They are fantastic ...
O'Reilly Auto Parts O'Reilly Auto Parts 902 meter Only put 4 stars because I've only been here once and can't really judge it based on ...
Volvo Cars Santa Monica Volvo Cars Santa Monica 903 meter Just purchased my XC-60 and I love it!!! I owned 2 other Volvo's that were purchased ...
Reviews
My experience at Lexus Santa Monica turned out to be very good thanks to Miguel Santiago. I had procrastinated taking the car in knowing that it might be an expensive repair job. Miguel was courteous, knowledgeable, and did an excellent follow through in making sure my car was serviced properly. And once the job was started there was no problem in immediately receiving a loaner vehicle. I am satisfied with the job and the customer service!
8 years ago (15-09-2017)
For years I have had a great experience doing my car maintenance at the Lexus Santa Monica Service Center. Over time, I developed high trust with my service rep, Angel. We recently bought a new Lexus, in part because of my years of true satisfaction with him and the service center. Now he has moved on and I just began with Juan Carlos who is also terrific, friendly, helpful and detail oriented. The only reason my review is not 5 star is because the cashier team on my last visit was, I guess, distracted. Normally it would not have mattered that it took me over 40 minutes to check out with them after finishing with Juan Carlos , but I happened to be in a big hurry that day. I understand that things take time, but the cashier team was taking people out of order and fielding non-urgent personal phone calls in the middle of my transaction. Juan Carlos came to my rescue and I finally got waited on. I have normally had such a consistently good experience here, I don't want to make this some kind of rant. I simply hope that Lexus will be inspired to refocus that team on excellent service like I have received so many times before.
8 years ago (27-08-2017)
Alex Anaya who handled my appointment was prompt, welcoming and courteous. He promised to call before 1pm and the call came at 12. My car was ready when I arrived to pick it up and Alex again came out and thanked me for coming him. The best kind of service possible and it makes me glad that I have a Lexus.
8 years ago (06-10-2017)
Got my car from the dealership here in SM, so I keep coming back to their service location even though there are other Lexus locations to where I'm at. Never any issues. And they always offer a good deal when they get a chance.
8 years ago (07-10-2017)
Lexus Santa Monica is the best service center. All the staff are courteous and professional. The waiting lounge and restrooms are very clean, spacious and comfortable. Most important of all is my service advisor, Richard Doherty. He listens to my request and definitely gives all my options. His recommendation allowed me to make the right decision. Richard is very friendly, patience, and concise. I feel very fortunate to trust Richard and his team with my car. Great experience---I highly recommend this service center.
8 years ago (22-07-2017)
Comment on this business

Lexus Santa Monica Service Center map

to add Lexus Santa Monica Service Center map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0037 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy