Lou Fusz Buick GMC

Reviews, get directions and contact details for Lou Fusz Buick GMC

Address: 10950 Page Ave, St. Louis, MO 63132, USA

Phone: (314) 595-4935

Website

State: Missouri

City: St. Louis

Zip Code: 63132

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

We followed Jason Johns to this location.  He is by far the best salesman we have ever worked with.  He cares about you personally as a client and listens to exactly what type of car your family needs.  We will always use him.  We have recommended him to our family and friends.  If you want a new or used car and don’t want the “salesman” pitch, we highly recommend him.  Very grateful to have found Jason.  We feel we have found a friend for life.

 7 years ago (03-03-2018)

I was quoted a higher interest rate then what the bank approved me for. I was not told about a $2,500 lease loyalty cash rebate that I could have received (the dealer is taking it for themselves).  I was told I still owed 6 payments on my lease and would have to pay them for that, when come to find out I only owed 5.  You have to buy the $698 "protection" package that is not part of the advertised price. The salesperson would never go over the actual price of the vehicle, only payments.  It just seems at every turn they were attempting to scam me out of money.  I understand they need to make money, but can they not to it honestly instead of tricking you.  I knew I should have walked out when I caught them lying about the interest rate but after driving two hours and unfortunately them being the only dealer to have the exact vehicle I wanted, I just went ahead and purchased it.  For some reason I was still trusting them, I guess I assumed they surely could not be hiding more.

 7 years ago (26-04-2018)

Robbie (Sales & Leasing Consultant) at this location is by far the best salesman there is. He was very caring and appeared to really care about my need's and the perks I wanted in a new car.  As a salesman I understand that's his job...I honestly feel his was genuine. Thank you so much Robbie. S for all your help....Calvin .S ( Finance Manager )was also really good...I'm one very *HAPPY CUSTOMER *   :)

 7 years ago (21-03-2018)

One plus is I got a great vehicle...However this will be the last time I deal with Lou Fusz Buick GMC or any Lou Fusz for that matter. They did nothing but finagle and switch things around and then rushed me out the door. They would go back and forth about how they could not help me get my payment down on the vehicle I purchased but would not take no for an answer. Finally after numerous phone calls and adding on this and taking off that they were then able 3 hours later to lower the payment amount. Now I am set up with a warranty they claim was "free" and I can't even use due to the $200 deductible. I was talked into putting $3500 down and then was told that I would not be reimbursed for my previous auto gap coverage and extended warranty because it was "added" to the deal to get my payment down. I also asked the finance manager if I needed to update my address in the system because I had since moved. He said no it wont matter. I said well what about the cost on sales tax...it should be fine there wont be much difference. So now that it is time to register my vehicle come to find out its a big difference actually...about $120.00 difference. I called Lou Fusz to see if they can correct the paperwork and of course there is nothing they can do. I was given key fobs for the vehicle but told I'd have to pay to have them programmed. Everything was very pushy!!! This also was not my 1st terrible experience with Lou Fusz however trying to be a loyal consumer I went back...worst idea ever.

 7 years ago (10-05-2018)

Our recent car buying experience at Lou Fusz Buick GMC was a dream.  It was really one of the best experiences we have ever had buying a car.  John Randazzo was organized, informative and we breezed through the process.  We will happily recommend John and the Lou Fusz dealership to friends and family.  Well done!

 7 years ago (25-03-2018)

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Lou Fusz Buick GMC

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