M & F Auto Sales

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Address: 5704 Lomas Blvd NE, Albuquerque, NM 87110, USA

Phone: (505) 554-1770

Website

State: New Mexico

City: Albuquerque

Zip Code: 87110

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

They asked me to sign blank purchase documents under the guise of 'incase they make a mistake.'.   

I had to sign docs  three times and wait over two weeks for the bank they selected to have all the correct documents to finalize my loan.  During these multiple do overs I requested to return the car since they could not get the paperwork right.  They refused. 

I negotiated my contract including the top or the line auto warranty.  After return to sign the purchase agreement for the third time they failed to disclose the had dropped the premium warranty to a lesser warranty without dropping the price. 

It was only when I took the car in for a water pump and was refused coverage under the lesser warranty that I discovered their deception. 

In December they contacted me after a bad review only to tell me they would get back to me.  They never did until I updated my review. 

The owner contacted me asking me to take down the review.  I requested a solution of trade in towards a different car but he had already negotiated a deal with the warranty company president that benefits him by not  making me whole. 

I strongly recommend you look elsewhere.  If you are intent on a car they have write down all they promise during negotiations, verify the final contact matches their promises and be sure to record them as they are recording you. 

 Yes, they're recording You during the finance portion and  not for your benefit. 

Now that I want to trade it in or sell it I find that reputable deals won't take it because it has had too many owners.  This is something I asked the manager about at the time and he assured me that it was normal for this time frame. This explains why the car lot won't even take the car back itself even though they sold it to me.

Again go anywhere else

 7 years ago (06-03-2018)

Everyone at M&F is tremendously helpful and Richard was able to make the experience joyful. The finance was no hassle while going above and beyond to meet my needs. I will definitely use M&F when I'm looking for my next car.

 7 years ago (25-01-2018)

Bryce was great! He was straight to brass tax and didn’t waste our time. Besides that they gave us over kelly blue book and had the most competitive price nationwide for the vehicle we purchased. Super fast and easy with no pressure. Thanks M and F auto!👍

 7 years ago (06-12-2017)

Sales man was cool and we got a good deal on the trade.  Although, the vehicle had a balance issue at speeds over 65 because they forgot to balance one of the new tires on the van, which we had to get fixed else where.  And, we noticed recently that the van only has 3 new tires and one old one with half the tread life of the others.  Maybe you should put 4 new tires on instead of just 3...

 7 years ago (11-10-2017)

Buying a car here was a very pleasant experience. I have never been to a dealership and feel comfortable and at home, I always feel pressured as soon as I walk in. When we got here we met Richard, he walked with us, listened and too in all of our needs for a vehicle and made it really easy to purchase what we needed and wanted. Thank you to the entire team there for a great experience.

 7 years ago (01-10-2017)

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