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Reviews, get directions and contact details for Mercedes-Benz of Tysons Corner

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Located just minutes off the 495 Beltway in Vienna, Virginia, Mercedes-Benz of Tysons Corner makes buying a Mercedes-Benz in D.C. an easy and enjoyable experience. With the most extensive collection of new and certified pre-owned Mercedes-Benz vehicles in northern Virginia, we know we’ll have the perfect car for you. While you are here ask about our USAA, Capitol One, and American Express buying programs!

We have an extensive inventory of new and pre-owned vehicles. Our pre-owned inventory features everything from top-of-the-line luxury cars and SUVs to inexpensive offerings for the newest driver in your family. At Mercedes-Benz of Tysons Corner, we work hard to find you the Mercedes-Benz or other pre-owned vehicle of your dreams.

The professional technicians in our Service and Collision Center will fix your car in a hurry, with the option to rent a reliable car while you wait. Because we are so confident in the skills of our factory certified technicians, we offer warranties on all repairs and body work done at Mercedes-Benz of Tysons Corner. If you’re in the D.C. Metro area and are looking for a new Mercedes-Benz or just a reliable service department, exit the Beltway at VA-267 W and come see us at Mercedes-Benz of Tysons Corner.

Address: 8545 Leesburg Pike, Vienna, VA 22182, USA
Phone: (703) 442-8200
State: Virginia
Zip Code: 22182


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
The management and the staff of Mercedez-Benz of Tysons Corner is extremely professional and straight forward. There were no games played when negotiating my deal on my new car. Both Nan (the sales manager) and Ken (my sales agent) were upfront and did not hide anything from me, they treated my as a client with respect and did not insult my intelligence like many car dealer staff do by assuming you don't now what you are doing. I highly recommend going to them and negotiating your deal upfront and get 100% professional treatment and service.
7 years ago (13-01-2018)
The worst customer service ever! Appointment 10:40am, I am told it will take approx 2 hours. Do I want a loaner car? Yes. Turns out they have none available for the next half hour so I agree to use Enterprise instead. I go about my business, 2 hours pass then 3 and then 4 and 5. No calls. So I call my service rep and she says the car won't be ready before 5pm. No apologies, just plain information. I explain to her that I have to pick up my daughter from day care and need my car back asap (because of the car seat). I arrive back at the center at 5pm sharp and the car is still not ready. At 5:15 totally unconcerned and casual, the rep says it's in the wash. I tell her to bring the car immediately because I am late to pick up my kid from day care. Then I ask the obvious question why it took all day to service my car. She starts saying something about overlapping appointments and too many cars. Then I ask another obvious question, why was I told 2 hours then? Her answer was: 2 hours service time is only for the customers who decide to wait in the lounge! If you take a loaner, they consider you lower priority and deal with your car whenever they feel like it. Needless to say, they don't bother telling you any of this when you drop the car off at the time of your appointment. What is also interesting, I spoke to my husband in the midst of this and he told me that just about the same time I finished my afternoon call with the rep the car popped up in the online system as being worked on. To me it suggests that it was parked there all day and nobody touched it until I actually inquired around 4pm. Never again. I should have listened to my husband and gone to another service center. Lesson learned.
7 years ago (16-10-2017)
Dwayne Smith is the BEST! The moment we stepped foot in the dealership, he was the first one to greet us. He is very professional, helpful, and proactive. I recommend working with Dwayne when you are interested in getting a new car. Justin from finance was also very pleasant to work with. I am definitely enjoying my new ride. Thank you Mercedes-Benz Tysons!
7 years ago (30-10-2017)
Great sales experience. We've been customers for 30 years and highly recommend this dealership. Fez Shahid guided us through our recent purchase, patiently listening to our needs and explaining the car's features and options. Service is also great.
7 years ago (14-01-2018)
Mike, head of the service department was very honest and straightforward about my E320CDI transmission issue and gave me great advise. I recommend him for any services. Highly professional. Well done Mike! Thank you!
7 years ago (27-12-2017)
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