Mercy Hospital Fort Smith

Reviews, get directions and contact details for Mercy Hospital Fort Smith

Address: 7301 Rogers Ave, Fort Smith, AR 72903, USA

Phone: (479) 314-6000

Website

State: Arkansas

City: Fort Smith

Zip Code: 72903

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

We are from Little Rock and The nurses were great as well as the doctors. My son injured his self at his football game in Alma AR. and had to be transported to this hospital. The EMT were great as well. Our visit here was very good, they treated us with great.

 8 years ago (08-12-2017)

Three years ago my dads health declined drastically. Due to an infection in the tube used for peritoneal dialysis. It was removed and he began hemodialysis again, just in a different place. After the procedure was done his entire arm was swollen and stayed swollen for several months. They x-rayed said it was okay and the only thing they could see was that it was close to an artery and would keep an eye on it. Several months later he has a massive heart attack. The first thing I noticed when walking in his ICU room was the swelling of his arm. It was not completely gone. But, noticeably! Obviously the first thing I think of is this was caused by them placing the port to close to arty and not having enough blood flow to the heart. At this point I'm just thankful he's alive. Who am I to question. I'm not a doctor. Now lets spring forward to three weeks ago. Dad falls and breaks his femur in two places. He did great during surgery and doc put pins in and legs on the mend. He spends almost one week on the 4th floor when the case manager comes in an ask where we would like to send him for rehab. I told her with him having only 20% heart function and doing dialysis I thought it best he stay there and go to the fifth floor for therapy. A little later she comes back to the room to say he didn't qualify. I asked her to look up why. She then began to apologize saying she had him confused with another gentlemen. A couple of days later we were on the fifth floor. They have "2 WEEKS" to get their rehab done or they're out of there. Dad comes down with a stomach infection and has to be tubed and can't do rehab. But unfortunately his time was counting. Last Friday they tell my mother to start thinking about where he needs to go because his times up there and he's not met his goals and needs to go somewhere else. This Monday she shows up to the hospital and as they are taking dad to dialysis, they proceed to tell her he is leaving today after dialysis. First of all have a little better communication and empathy for the caregivers. BUT MY DAD IS NOT ON MEDICADE. HE PAYS HIS BILLS. He has medicare and blue cross. I called medicare they said they would pay for more days if he needed it. There was no time limit as far as they were concerned. So I told this fine young lady that I wanted to contest his release. It kind of stunned her that I asked for that. Which would provide me more time to figure something out. THANK YOU BOB CARTER AT EOMC. This man worked his charm and we transferred dad to Poteau where I didn't have to clean the room myself when we got there (yes I had to both rooms at the other hospital) and he and mom are being treated like humans. ANYWAYS. Before we left on Monday we noticed that dads right breast and under his arm was very red and rash/bruise like. Oh the doctor said no problem just sometime people bruise easy. Well guess where my poor mother and father are today. Tulsa Saint Johns having his fistula looked at because it has been damaged. They are trying to save it and not have to put it in somewhere else. Obviously you can tell I am not happy. You need to get online and read just how bad it is patients being released to early. The hospital I have been referring has been my families go to place for years. I'm not sure who is running now, whoever it is needs to step up your game.

 7 years ago (15-03-2018)

I have been waiting in the emergency room for 5 1/2 hours with my daughter. Her doctor sent us over here because her blood pressure was very low and wanted her to be started on IV immediately. There are people who have been out here lots longer.  They say there are no more beds.   But no beds since this morning.   Very frustrating.

 8 years ago (15-11-2017)

I would avoid this hospital if possible. My dad was admitted to this hospital during a COPD flare, because his hospital was full. The ICU was incredible helpful the first few days. Then the staff changed over for people to have days off, it’s like a different hospital now. We have been trying to get a case worker to start paperwork for a CPAP at home it’s been two days now and they still haven’t started paper work with the Veterans Administration. This hospital is way under staffed. A nurse was complaining to us last night about how many patients they had that night. We are about to have a three day weekend with MLk on Monday so now everything will be pushed back because some paperwork didn’t get sent off. And this is just a few things that have happened over the past week of this stay we’ve had.

 7 years ago (12-01-2018)

During the most difficult time of our lives, the compassion and attention to detail was astounding. The doctors, nurses, staff and chaplain in the ICU were so kind to us during the passing of my grandmother. I will always appreciate the kindness we were shown.

 8 years ago (01-09-2017)

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Mercy Hospital Fort Smith

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