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Morris Home

  1. Ohio
  2. Ohio Furniture Store
  3. Sharonville Home Goods Store
  4. Finneytown Furniture Store

Reviews, get directions and contact details for Morris Home

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Furniture Store

Address: 11765 Commons Dr, Springdale, OH 45246, USA
Phone: (513) 671-8888
State: Ohio
City: Springdale
Zip Code: 45246


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
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Reviews
From selection to delivery, our entire experience was great! Cheryl Hunter was so wonderful and very helpful. She listened and directed us to exactly what we were looking for, and offered great input toward making our final fabric selections. Our sofa was custom made, and Cheryl provided updates on its status and expected delivery time. The delivery servicemen arrived during the scheduled time block, and they were friendly, polite and mindful of surrounding furnishings in our home when setting up our new furniture. And I absolutely LOVE the armoire cabinet, sofa, and deck furniture we purchased!
7 years ago (14-02-2018)
When you go there ask for Don Boggs. He helped my husband and I with a couch selection and was so informative. We have been too many furniture stores and Don was able to find a couch very similar to the one that I wanted but it was in my price range.
7 years ago (24-02-2018)
Company was delivering to a neighbor of mine and left a 15 foot long trench in my front yard from a tire. I reached out to the company on 3 separate occasions and never heard anything back. Just something to consider if you are buying. It does not appear they are quick to help resolve a conflict.
7 years ago (06-03-2018)
Do not go here!!!! My husband and I arrived to this store at 730pm. We did not leave the store until 1130pm. Our sales member Paul was extremely accommodating and was extremely knowledgeable on the products that were in his store. When it came to checking out for our purchase we had to wait while they figured out for 4 hours! We had gotten approved for special financing, and choose to purchase other products on our card as well. After numerous times attempting the transaction, and calling the GM they found out they had to do two separate transactions. Nothing was explained to us during the process though, just that they kept having to start over. Finally after numerous apologies we were checked out and had the delivery scheduled. Tuesday morning, I received a call from the store manager Robin, that she had forgotten to have me sign the financing contract, that of course could only be signed in the store and that without this my delivery would have to be rescheduled (it was supposed to come that Wednesday). Fifteen minutes after the phone conversation I received a contract from the financing company that would allow me to sign electronically. Thankfully I reviewed the contract before I signed it, the couch that had the sticker price of $1700 would end up costing my husband and I $5,000! I called Robin and told her that I did not appreciate this not being relayed about how expensive this option would actually be! She stated that it was a new program and no one had explained it to them yet... why, as a manager, are you promoting it to your customers without being knowledgeable on it? Poor business practice in my opinion. I informed Robin that due to the nightmare of the purchase of the couch that we wanted to cancel our order completely. She told me that she could not do that because of our special order, an order that was "special" only because they did not have the product in stock! I told her she could, and absolutely would cancel all orders as we were not happy with the service and would not be finalizing the purchase of anything. She continued to try to talk me into the special order, which was an extra couch piece to the sectional we bought. Why would we want a piece of the couch, but not the whole couch???? She FINALLY said she would cancel everything and the money would go back on our card in 1-2 days. Today I had to call the store, because the money has not been returned. I spoke to Caroline the GM as Robin was out of the office. She told me that Robin, the store manager, had NOT even refunded the money!!!!!!! This store is shady, uninformed, and has poor business practices. Shop here at your own absolute risk, but be aware you will get scammed left and right.
8 years ago (16-12-2017)
Earlier this week I walked into this store to look at what this location had to offer. I had just visited several others and I was disappointed at what I found. As soon as I walked in, though, I was greeted and helped to the correct department. I didn't want to speak with a sales rep, I just wanted to get an idea for prices of mattresses since I have had horrible experiences in the past with sales reps. However, I was introduced to Kristie Prewitt at the Better Sleep Shop and she was friendly from the very beginning. Kristie listened to my needs, and took me directly to where I needed to be. She didn't judge me for not wanting to look at severely pricey mattresses, and instead she understood and showed me what they had to offer in a price range I could afford. She gave me details, encouraged me to try the mattresses out and gave me the breakdown of prices and financing options. I have suffered from major neck pains and back pains and knew I had to make a choice soon. I spent time discussing these options with Kristie, who did not grow inpatient like some locations have. She helped me through looking into what I could be financed for. I absolutely loved that I was not pushed into buying something I didn't want and didn't really need. Kristie did a great job of explaining the options that you can get with a mattress (box springs, incline additions, etc.), but didn't make me feel like I HAD to choose these items. To me, that goes a LONG way with me making a purchase versus leaving and never returning. No one likes a pushy sales person. Every single part of this transaction was smooth and perfect. Kristie went above and beyond with helping me get a delivery date that was sooner than they had when I was there as well as one that worked better for me. She even did this on her days off - THANK YOU!! I seriously cannot say enough praise for her, or for the customer service team when I had to call in to check on a Saturday delivery. This company will definitely have a return customer in the future, as well as referrals from me! I'd also like to extend my thanks to Matt Ball at the location for being helpful when Kristie was out and I ran into an issue with my delivery date/time. He worked with me and called the delivery people for me to help me out. Again, amazing customer service and communication.
8 years ago (13-10-2017)
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