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MountainView Urgent Care at Northrise

  1. New Mexico
  2. Las Cruces Hospital

Reviews, get directions and contact details for MountainView Urgent Care at Northrise

Address: 3485 Northrise Dr Suite 1, Las Cruces, NM 88011, USA
Phone: (575) 382-2161
State: New Mexico
Zip Code: 88011


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Reviews
Slow and can't get billing right. They do nothing but make you wait only to be seen for five mins with no real diagnoses. Such a waste of time makes you wonder why they chose health care as a profession
8 years ago (26-10-2017)
Brought a friend in to have his ears cleaned. They charged us $80 in the lobby. While having them cleaned they asked him which one was bothering him. He told them the right one. After they cleaned the right ear (which took 5 minutes) the lady said they were done. My friend asked, "What about my left ear?" She said that it was not on the paperwork and that would be another $80. My friend declined. He just received a bill for an additional $64 that was never discussed. No wonder the place was empty.
8 years ago (20-07-2017)
I went in for an injury I sustained while working. They were not busy as a matter of fact I was the only one in the waiting area and after my experience I don't wonder why. The front desk was very nice but the doctor came in talked to me for maybe a minute pushed on my foot and walked out. Never checked for pulses or ROM or even if I could wiggle my toes. Then sent the most incompetent nurse into me that couldn't answer even the most basic questions. I was rating my foot pain as an 8 and the doctor never even offered me anything for pain. How about some Toradol or naprosyn? Sent me out of there without even the basic instructions on how to use crutches and I almost fell down the steps trying to use them. I only rated them as a 2 because the girl who took the X-rays of my foot was incredibly nice and very professional.
8 years ago (27-06-2017)
If you are looking for an Urgent Care, this IS NOT your place. The experience with this facility was horrible. The Nurse who I saw was incredibly rude during the visit. None of the medical staff had a sense of caring at all for the patients. They were all very cold & short and just seemed to be in a hurry, or couldn't be bothered. They kept me waiting in the treatment room for a good while, but I could hear the nurses having personal conversations at the desk while they kept all of the patients waiting. The only friendly person was the girl at the front desk. Then when I got my bill, they found some nice loophole in the billing code where you pay from your deductible, instead of just a copay. They charge you as an outpatient from Mountain View instead of just as a clinic visit. So what should cost $30, instead costs a lot more. Not only was this visit atrocious, but now I have to pay an arm & leg for terrible service. AWFUL. Do yourself a favor & find a different Urgent Care.
8 years ago (03-03-2017)
I had a horrible experience. I was there yesterday for the first time. I hoped that it was going to be a good experience knowing that it's pretty new. No way....receptionit's was rude. First thing when I walked in she said ...Are you signing in? Fill out the paper work. What about how can I help you? or This is what we are going to need from you. The only pleasant thing that I experienced was seeing the doctor (Dr. Acosta). He smiled and was considerate. I would not recommend anyone to go. Horrible!
8 years ago (01-03-2017)
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