Mr Rooter

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Address: 118 N Peters Rd #319, Knoxville, TN 37923, USA

Phone: (931) 787-1215

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State: Tennessee

Zip Code: 37923

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Reviews

They did a good job. However, no permit was pulled for the 5K job they did until the second day when they were forced to by a city inspector. Then they tried adding the cost of that permit and more labor t my estimate because they couldn't find the city main sewer tap. Thats unethical to do to a customer. They underestimated the job and wont own up to their mistakes. In my experience, I wouldn't call them out again. They either didn't know how the permit system works or tried pulling a fast one on me.

Thankfully the owner recognized the unethical nature of adding on hours because they couldn't find the tap and gaave me the price they originally quoted me.

 8 years ago (14-10-2016)

Fast, courteous and knowledgeable. None of that "You'll have to get a well guy for that" kind of stuff.  From the faucet to the well pump, they do it all. The best plumbers in Crossville in my opinion and I've seen a few.

 9 years ago (24-05-2016)

i highly recommend mr. rooter. the whole experience was fabulous from beginning to end. j.d. responded to my call quickly, fixed my problem (2 cracked pipes) within a day. he was super friendly and explained everything he was doing as he did it. i dont feel like i got taken advantage of, just because im a girl.he cleaned up his mess& even carried in a 50lb bag of dog food. talk about customer service! i will definately being calling him again for any future plumbing needs.

 14 years ago (11-11-2011)

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