My Mechanic @ Kirby

Reviews, get directions and contact details for My Mechanic @ Kirby

Address: 2536 W Holcombe Blvd, Houston, TX 77030, USA

Phone: (713) 669-9007

Website

State: Texas

City: Houston

Zip Code: 77030

Opening Hours

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

star isn't even close to accurate, but it's the lowest choice. I dropped my Lexus off 2 weeks ago. I made it clear multiple times that it was time sensitive because my lease is ending. I was assured of a timely fix. All body work, nothing wrong with the motor or anything. A few days later, I get a call that it's finished. I pay the deductible and when I get the car back it's only half finished. I point this out and they assure me (it's Friday) that it will be fixed by Monday. I Get no call on Monday, so I called on Tuesday. They say it can be picked up Thursday. They call me Thursday and I go get it. The manager says that he has personally looked at every fix with his own eyes. I take it home. and find that the under side bumper is still completely scratched up and hasn't been touched.So he lied right to my face. So I take it back and he makes an excuse that he has a bad back and can't get that low. So why tell me you looked at it then? So it has been 2 weeks and my lease is due back today at 5pm. I was told that it would finally be finished today at 12. I just got a call and was told it might be ready by 3. I'm not holding my breath. I have called the regional manager and left multiple messages over the last few days and have yet to get a return call. NEVER use this shop. Seriously. They could care less once they get your car in their hands.

years ago (05-03-2018)

This place is a scam. Brought my vw touareg for air suspension issue and it was cost by a shorted fuse(later identified at the vw dealer). They told me they can repair it and they want $3500.  
A week later. They told me they replaced 5he pump and everything is good. I went back there and saw my car with suspension down to the bottom, which was exactly how I brought in there. They told me the car was fixed and they test drive it. The suspension was just stiff. I drove the car and it was the worst experience you can see a 5000lb car running with no suspension. I then towed the car to dealer and they told me these idiots does not know how to repair it and they shorted the new pump. In order to honor the warranty, the dealer asked me to provide the invoice of this pump. My Mechanic refused to give me since this is a only $800 piece when they charged me $1700. Dealer repaired it and I will never bring my car to this place since they are liars. 

If you have a car worth more than $10000, think twice before you bring it to this place. Maybe they are okay to replace light bulbs or oil change. But if you have anything other than that, look somewhere else.

 7 years ago (06-03-2018)

I've been using this location of My Mechanic for over 8 years now and believe they do a great service to their customers, all the while being professional and courteous about it.

 7 years ago (01-02-2018)

Good service, felt was honest with me, knowledgeable and great customer service. I'm definitely going back! Thank you!

 7 years ago (14-10-2017)

I have had nothing but good experiences with My Mechanic.  They were up front on exactly what was wrong with my car, and being an engineer, I absorbed what they were saying as truth.  The person who had problems with the jeep, all I can say is my sister has a jeep and it has been a pain since the day she bought it (no take that back...the tried to do a bait and switch on her) and since then, her jeep has been a hanger queen costing her more money than she really afford on her salary.  I tried to tell her..."YOU ARE GETTING OLD AND NEED A TOYOTA", not some beach bunny, buzz the shoreline vehicle like I had when I was 29.  My mechanic rates #1 with me.  Their mechanics keep their head in their work.  Reminded me of Air Mobility Command.

 8 years ago (01-08-2017)

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My Mechanic @ Kirby

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